Blog

Dive into the world of payment technology. Explore insights. And stay up to date with product and company news.

Payments

Ecommerce

Mar 19, 2021

Why false declines are a problem hiding in plain sight

Declining the payment of a legitimate customer is one of the most expensive mistakes a merchant can make. Grégoire Delpit, our Head of Strategy, explains how to remedy the problem of false declines.

Emilie Gauthier

Product Marketing Manager, Checkout.com

Payments

Ecommerce

Mar 15, 2021

My path in payments with Makis Savvides and Elena Emelyanova at Wargaming

In the second installment of our new series exploring the career journeys of payment leaders around the world, we speak with Makis Savvides, Director of Global Payments and Elena Emelyanova, Senior Payments Manager at Wargaming. They tell us about their circuitous path into payments, how the objectives of the payments department are changing as it matures, and how they’re both ensuring the rest of Wargaming understands the work they do and the value they can unlock for the organization. 

Ecommerce

Mar 15, 2021

3 trends shaping the future of online commerce

Our SVP Sales, Moshe Winegarten, explores several key trends shaping the future of online commerce and how merchants can leverage these to deliver a best-in-class consumer experience that captures sales and fosters loyalty.

Keep up-to-date with all things payments

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Keep up-to-date with all things payments

The Checkout.com team

Payments

Technology

Mar 11, 2021

Closing the optimization gap: how to illuminate and unlock the true power of payments data

If data is the new oil, then payments data is the new, extra virgin olive oil. It’s rare yet valuable as it can be analyzed for insights to drive real bottom-line benefits. Manuel Huez, our VP of Product, explains how.

What is friendly fraud and how can you deal with it?

Ecommerce

Mar 08, 2021

What is friendly fraud and how can you deal with it?

Friendly fraud is a very real burden and cost for online merchants. Here we explain what friendly-fraud is, the industry verticals most at risk and what you can do to minimize the risk. 

Payments

Mar 04, 2021

A catalyst for growth: how to align payments with the business strategy

Businesses worldwide have an opportunity to unlock unlimited growth by putting payments at the heart of their corporate strategy. Cyndi Hoddinott, VP of Financial Partnerships North America, and former Head of Payments at Expedia, Dropbox and SurveyMonkey, explains how.

Payments

Feb 25, 2021

Payment performance metrics that matter

Cyndi Hoddinott outlines the metrics that served her well during her time leading payment teams and the steps she took to develop and evangelize these. 

Payments

Ecommerce

Feb 22, 2021

5 reasons why card payments are declined and how to fight back

Why do card payments fail? And what can you do to prevent legitimate transactions failing and losing your customer's business?

Payments

Feb 20, 2021

Unlocking global commerce with local card acquiring

Alongside other considerations of trading abroad, accessing local card acquiring significantly impacts payment success and profitability. What is it, and why is ‘local’ the right approach? Our SVP of Sales, Moshe Winegarten, explains all. 

How SHOPLINE and Checkout.com are partnering to empower merchants to succeed across the Asia Pacific

Ecommerce

Payments

Feb 14, 2021

How SHOPLINE and Checkout.com are partnering to empower merchants to succeed across the Asia Pacific

By powering SHOPLINE’s payments platform, we’re enabling the company to deliver on its promise of providing a world-leading, out-of-the-box ecommerce solution for its customers across Asia. 

What are alternative payment methods

Payments

Ecommerce

Feb 08, 2021

What are alternative payment methods and why do they matter?

In a rapidly evolving payment landscape, consumers are increasingly adopting alternative payment method. In this article, we explain exactly what alternative payment methods – or local payment methods as they’re often known – are, how they vary around the world, and why they are so important to the success of your online business. 

Payments

Technology

Feb 04, 2021

My path in payments with Emina Zahirovic at HelloFresh

In the first of our new series exploring the career journeys of payment leaders around the world, we speak with Emina Zahirovic, Head of Payments for North America at HelloFresh. She tells us what it’s like getting unexpectedly promoted to Head of Payments two weeks into a new job and how a focus on leveraging data and testing everything is helping payments unlock significant value for HelloFresh. 

Charity starts at the Checkout

Today I’m delighted to announce the first chapter of Checkout.com Giving to provide free processing for charities.

Announcements

Feb 02, 2021

Welcoming our new Checkout.com CTO and CRO

Last month we announced the completion of our $450M Series C, valuing Checkout.com at $15B. In addition to strengthening our balance sheet, this latest raise enables us to continue to drive strategic investments, product development and global expansion, as well as hire the industry’s best talent to fulfil our vision for the future of Connected Payments.

Payments

Jan 31, 2021

The early impact of Strong Customer Authentication on payments across Europe

Strong Customer Authentication (SCA) rules came into force across the European Economic Area (EEA) on 31 December 2020. We take a look at the initial impact on payments in Europe. 

Three ways a seamless payment experience locks in gamer loyalty

Payments

Jan 31, 2021

Three ways a seamless payment experience locks in gamer loyalty

Video gaming has never been more popular. Player numbers and revenues are up, yet how do video game companies use payments to increase the ‘stickiness’ of player relationships to drive more loyalty?

Payments

Jan 29, 2021

Mastercard to raise interchange fees for EEA merchants accepting online payments from UK cardholders   

From 15 October 2021, Mastercard will raise its interchange fee by as much as 500% for online transactions between cards issued in the UK and merchants acquiring in the EEA. Here’s what you need to know. 

5 focus areas for payment leaders in 2021

Payments

Jan 28, 2021

5 focus areas for payment leaders in 2021

Each month, Cyndi Hoddinott, our VP of Financial Partnerships North America and former Head of Payments at Expedia, Dropbox and SurveyMonkey, gives her hot takes on the latest in the world of payments. In her first blog, she speaks to the opportunities payment leaders have in front of them and some areas to focus on to make the most of these. 

Announcing our $450 million Series C

Today I am excited to announce the completion of our $450 million Series C which values the company at $15 billion. This follows our $150m Series B in June 2020 and our $230m Series A in 2019.

Optimize payment performance with smarter KPIs

Payments

Jan 11, 2021

Optimize payment performance with smarter KPIs

Merchants can only manage what they can measure. But are they measuring what’s really important? This article outlines why a granular understanding of your payment performance is key to developing smart KPIs that help unlock improved performance. 

Technology

Payments

Jan 10, 2021

Five telltale signs you need a new payment provider

Your business is changing, but is your payment partner keeping up? It might be time to review if the relationship still offers the benefits it once did. Our SVP Sales, Moshe Winegarten, reveals some common signs that indicate you’ve outgrown your current payment service provider. 

UndUnderstanding the card payment lifecycle

Payments

Jan 07, 2021

Understanding the card payment lifecycle

The payment lifecycle — or card transaction lifecycle — refers to what happens when a credit or debit card is used. We demystify what goes on behind the scenes when a customer pays using a card on an ecommerce website.

Ecommerce

Payments

Dec 22, 2020

How to select the right payment service provider for global expansion

Not all payment service providers are created equal. Here’s our advice for discerning those more equal than others when planning to extend your business into new markets.

Five payment challenges that stand in the way of cross-border ecommerce success

Ecommerce

Dec 17, 2020

Five payment challenges that stand in the way of cross-border ecommerce success

The most common payment pitfalls businesses face when entering new markets and how to work with a payment service provider to overcome them.

How payments drive success and failure for brands entering new markets

Ecommerce

Dec 15, 2020

How payments drive success and failure for brands entering new markets

We explore the critical factors that all businesses entering new markets must get right to ensure success.

Six local payments methods merchants in MENA should know about

Payments

Dec 13, 2020

Six local payments methods merchants in MENA should know about

Local payment methods are becoming increasingly popular as consumers in the Middle East and North Africa pivot away from cash. But what local payment methods should merchants offer? 

What does the corrosion of cash across the Middle East, North Africa and Pakistan mean for merchants?

Ecommerce

Payments

Dec 08, 2020

What does the corrosion of cash across the Middle East, North Africa and Pakistan mean for merchants?

The role of cash in the MENAP region is changing. Here’s what merchants in the market and new entrants need to know.

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