Disputes

TAKE CHARGE OF CHARGEBACKS

Manage disputes, automate reconciliation, and win back profitability. Disputes helps you recover revenue from chargebacks and keep genuine customers happy.

Your solution for resolution

Manage disputes

Leave no case unresolved with a comprehensive and intuitive solution covering pre- and post-dispute resolution.

Tackle issues with tech

Make use of our authentication and fraud monitoring tools to detect and address potential disputes before they escalate.

Simplify reconciliation

Reconcile transactions impacted by chargebacks more efficiently through automation, reducing your admin burden.

Powerful performance-boosting features built in

01
Prevention

Protect against chargebacks

Proactively detect and address potential disputes before they escalate, cutting the risk of chargebacks.

  • Implement prevention strategies, such as proactive communication with customers and robust dispute resolution processes.
  • Fraud Detection Pro: Minimize false positives with a hybrid of rules, integrated authentication solution, and advanced machine learning trained on billions of transactions.

02
Resolution

Manage disputes easily

Deploy advanced dispute management and resolution. Integrate with your tools or use our intuitive dashboard.

  • Manage disputes through the intuitive Checkout.com Dashboard.
  • Access detailed analytics and reports to identify trends and patterns.
  • Get guidance from our team of dispute-resolution experts.
  • Simplify the management of disputes with an easy-to-integrate solution – all through a single API.
03
Reconciliation

Improve financial operations

Simplify your financial processes to minimize time lost to the manual reconciliation of transactions.

  • Save time and resources by automating repetitive reconciliation tasks, allowing your team to focus on strategic initiatives.
  • Gain a comprehensive view of your financial transactions.
  • Enjoy accurate financial reporting with automated reconciliation processes that minimize discrepancies.

VISA Rapid Dispute Resolution (RDR)

Offered separately – in partnership with Verifi – RDR is a pre-dispute tool that can resolve disputed Visa transactions automatically before they escalate into chargebacks.

Learn more

30 min

saved per dispute through resolution automation

28 days

reduction in time to refund customers

58%

reduction in sales-to-chargeback ratio

Unlock your payments potential today