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Reports are an easy way to get data about payments, chargebacks, and retrieval requests. From your Dashboard, you can generate them for any given time period, and export them in CSV format.
Note
There can be a time delay between the transaction occurring and being able to see it in a report.
The Dashboard includes the following reports.
This report provides a comprehensive list of all payment actions that occurred during the selected period.
Action ID
Action Date UTC
Account Name
Business Name
Channel Name
Client Name
Client Entity Name
Sub-Entity Name
Processing Channel Name
MCC
Action Type
Payment Method
Card Holder Name
CC Number
Expiry Year
Expiry Month
Reference
Amount
Currency Symbol
Response Code
Response Description
Customer Email
Payment Type
CVV Check
AVS Check
XID, CAVV
3D Secure Payment
ECI Code
Customer IP
Server IP
Auth Code
Acquirer Reference ID
Payment ID
Shipping Address 1
Shipping Address 2
Shipping ZIP
Shipping City
Shipping Country
Billing Address 1
Billing Address 2
Billing ZIP
Billing City
Billing Country
CC BIN
Issuing Bank
Issuing Country
CC Type
CC Category
Card ID
Billing Descriptor Part 1
Billing Descriptor Part 2
UDF1
UDF2
UDF3
UDF4
UDF5
Card Wallet Type
Action Date Local
Processing Acquirer Name
Card Fingerprint
CKO Network Token
Description
Card On File
This report provides a list of all the disputes that occurred during the selected period.
Dispute ID
Dispute Date UTC
Dispute Issue Date UTC
Dispute Created Date UTC
Account Name
Business Name
Channel Name
Client Name
Client Entity Name
Sub-Entity Name
Processing Channel Name
MCC
Dispute Indicator
Dispute Status
Payment Method
Card Holder Name
CC Number
Reference
Currency Symbol
Dispute Amount
Dispute Code
Customer Email
Payment Type
Payment ID
Payment Date UTC
Acquirer Reference Number
CVV Check
AVS Check
ECI Code
Card Wallet Type
Dispute Issue Date Local
Payment Date Local
This report provides a list of all the retrieval requests that occurred during the selected period.
Retrieval ID
Retrieval Issue Date UTC
Account Name
Business Name
Channel Name
Client Name
Client Entity Name
Sub-Entity Name
Processing Channel Name
MCC
Payment Method
Card Holder Name
CC Number
Reference
Amount
Currency Symbol
Customer Email
Payment Type
Retrieval Reason Code
Payment ID
Payment Date UTC
Acquirer Reference Number
CVV Check
AVS Check
ECI Code
Card Wallet Type
Retrieval Issue Date Local
Payment Date Local
This report provides a list of all successful and declined bank payouts.
Action ID
Action Date UTC
Client Name
Entity Name
Entity ID
Sub Entity ID
Sub Entity Name
Payout Date
Value Date
Payment ID
Action Type
Recipient Reference
Sender Reference
Destination Amount
Destination Currency
Source Amount
Source Currency
Originator Country
Destination Country
Recipient Name
Account Number / IBAN
Bank Code / SWIFT
Billing Descriptor
Return Amount
Return Currency
Return Reason
This report provides a list of all successful and declined card payouts.
Action ID
Client Name
Client Entity Name
Client Entity ID
Payout Date UTC
Payment ID
Action Type
Response Code
Response Description
Reference
Sender Reference
Retrieval Reference Number
Acquirer Reference Number
Scheme Transaction ID
Destination Amount
Destination Currency
Source Amount
Source Currency
Fund Transfer Type
Card Holder Name
Card Holder Email
Card Number
Card Fingerprint
Card Scheme
Card Type
Card Category
Card Region
Issuing BIN
Issuing Bank
Issuing Country
Billing Descriptor
Payout Date Local
This report provides a list of all messages processed during the selected period. For example, authorization, reversal, and advice messages.
Message ID
Client ID
Entity ID
Cardholder ID
Card ID
Transaction ID
File ID
Claim ID
Item ID
Client name
Entity name
Status
Transaction currency
Transaction amount
Reconciliation currency
Reconciliation amount
Merchant ID
Merchant category code
Merchant name
Merchant state
Merchant country code
Merchant city
Originator institution ID
Destination institution ID
Issuer Reference data
Acquirer trace ID
Acquirer reference data
Created on
Card type
Card status
Card masked PAN
Card expiry date
Card billing currency
Card issuing country
Card display name
Card reference
Card UDF1
Card UDF2
Card UDF3
Card UDF4
Card UDF5
This report provides a list of all cards created during the selected period.
Card ID
Cardholder ID
Card Product ID
Entity ID
Client ID
Type
Status
Expiry Date
Masked PAN
Billing Currency
Issuing Country
Display Name
Reference
UDF 1
UDF 2
UDF 3
UDF 4
UDF 5
Created On
Last Changed On
This report provides a list of all chargebacks raised after a dispute during the selected period.
Message ID
Client ID
Entity ID
Cardholder ID
Card ID
Transaction ID
File ID
Claim ID
Item ID
Status
Transaction Currency
Transaction Amount
Reconciliation Currency
Reconciliation Amount
Merchant ID
Merchant Category Code
Merchant Name
Merchant State
Merchant Country Code
Merchant City
Originator Institution ID
Destination Institution ID
Issuer Reference Data
Acquirer Trace ID
Acquirer Reference Data
Created On UTC
Card Type
Card Status
Card Masked PAN
Card Expiry Date
Card Billing Currency
Card Issuing Country
Card Display Name
Card Reference
Card UDF 1
Card UDF 2
Card UDF 3
Card UDF 4
Card UDF 5
This report provides a list of all presentments raised after a dispute during the selected period.
Message ID
Client ID
Client Name
Entity ID
Entity Name
Cardholder ID
Card ID
Transaction ID
File Id
Transaction Type
Is Authorized
Transaction Currency
Transaction Amount
Billing Currency
Billing Amount
Reconciliation Currency
Reconciliation Amount
Reconciliation Interchange Amount
Has ECB Conversion Rate
ECB Conversion Rate
Merchant ID
Merchant Category Code
Merchant Name
Merchant State
Merchant Country Code
Merchant City
POS Card Data Input Mode
POS Card Data Output Capability
POS Card Present Data
POS Cardholder Authentication Entity
POS Cardholder Authentication Method
POS Cardholder Present Data
POS Pin Capture Capability
POS Terminal Card Capture Capability
POS Terminal Card Data Input Capability
POS Terminal Cardholder Authentication Capability
POS Terminal Data Output Capability
POS Terminal Operating Environment
Digital Card ID
Xpay Device Type
Xpay Wallet Type
Is Received After Payment Guarantee Period
Transfer Agent ID
Created On UTC
Settled On UTC
Reconciled On UTC
Card Type
Card Status
Card Masked PAN
Card Expiry Date
Card Billing Currency
Card Issuing Country
Card Display Name
Card Reference
Card UDF 1
Card UDF 2
Card UDF 3
Card UDF 4
Card UDF 5
Note
Reconciliation reports are not available via the Dashboard. For more information on how to retrieve and use specific reports, refer to the reconciliation reports documentation.
In the Reports screen, select New report.
Select the report type you want to create from the dropdown menu.
Set a date range.
If you want to, give a name to your report. This is optional, but can help you find it later.
Choose the fields you want to include in your report (the available fields depend on the report type). You can select Default, All, or Custom, which lets you pick only the fields you want.
Select Generate report. Reports containing a lot of data may take a while to generate, so feel free to do other things while you wait. Once complete, the report is added to the Reports screen where you can download it at any time by selecting CSV.