User activity

Last updated: May 12, 2025

You can view and download logs of all user activity on your Dashboard account. This enables you to perform audits and resolve security issues or concerns.

To view user activity logs:

Sign in to the Dashboard.
Select the Settings menu in the top navigation bar.
Under Team settings, select User activity.
Optionally, you can use the Download option to download the user activity logs.

Information

You must be an Administrator Owner or Administrator on the Dashboard account to view and download user activity logs.

For every action taken on the account, the following information is displayed:

The role and email address of the user who took the action
The timestamp of the action
The browser, operating system, and IP address from which the action was taken
Additional action-specific data points

Information

Only successful activity appears in the logs. Failed actions are not displayed.

The following tables list all actions and relevant data points shown in the logs, for each section of the Dashboard.

Actions	Data points
Account locked	None
Added an authentication method	Authenticator type
Removed an authentication method	Authenticator type
Reset multi-factor authentication	User email User ID

Actions	Data points
Requested settlement bank account change	Client settlement ID Payment instrument ID

Actions	Data points
Billing descriptor changed	Processing channel name New billing descriptor
Requested a new dynamic billing descriptor	Processing channel ID Prefix

Actions	Data points
Created a key	Key ID
Deleted a key
Edited a key

Actions	Data points
Accepted a dispute	Dispute ID Payment ID
Submitted evidence	Dispute ID Payment ID

Actions	Data points
Created a cardholder	Cardholder ID Cardholder type
Changed cardholder details	Cardholder ID
Created a card	Card ID Card type
Enrolled a card in 3DS
Updated a card's 3DS details
Updated a card product's reference	Product ID
Activated a card	Card ID
Suspended a card
Revoked a card
Updated a card's revocation date
Created card control	Card ID Control ID
Edited card control
Deleted card control
Viewed PAN and CVC	Card ID
Updated a card’s custom data	Card ID Fields
Updated stand-in mode settings	Entity name

Actions	Data points
Captured, or partially captured, a payment	Action ID Amount Payment ID
Created a payment
Refunded, or partially refunded, a payment
Voided a payment

Actions	Data points
Created a Payment Link	Payment Link ID

Actions	Data points
Requested to enable a payment method	Entity name Payment method

Actions	Data points
Created a payout	Amount (minor currency units) Destination ID Payout ID Source ID
Created a payout method	Default Payment instrument ID Payment instrument type Sub-entity ID
Created a sub-entity	Reference Sub-entity ID
Edited a sub-entity	Reference Sub-entity ID
Edited a payout method	Default Payment instrument ID Sub-entity ID
Edited a payout schedule	Currency Enabled Sub-entity ID
Edited payment schemes	Sub-entity ID

Actions	Data points
Created a user	User email User ID User name User role
Deleted a user
Edited a user
Transferred ownership
Created a user role	Role ID Role name Role permissions
Deleted a user role
Edited a user role

Actions	Data points
Created a webhook	Webhook ID
Deleted a webhook
Edited a webhook

Actions	Data points
Requested to add a new website URL	Entity name Website URL
Removed a website URL	Entity name Website URL

User activity

Information

Information

Access

Bank Settlements

Billing descriptors

Developers

Disputes

Issuing

Payments

Payment Links

Payment method

Platforms

Team

Webhooks

Website URLs