Manage processing channels
Last updated: July 9, 2025
A processing channel is a set of configurations that defines how payments are processed for each of your legal entities. A legal entity can have multiple processing channels.
In the Dashboard, you can:
- View the list of processing channels configured for your entity.
- Request a new processing channel.
You can view the list of processing channels configured for your entity in the Dashboard. You must have the Admin user role.
- Sign in to the Dashboard.
- Select the Settings menu in the top navigation bar, and then select Settings.
- Under Business settings, select Processing channels.
In the Processing channels page that opens, you can view the list of channels configured in the selected entity. For each channel, the channel ID and merchant category codes (MCCs) are also displayed.
You can:
- Select a processing channel to view more details such as configured payment methods, redirect URLs, and payment features.
- Select a payment method to view the MCC, merchant ID (MID), acquirer, billing descriptor, and processing currencies it's configured with.
You can request a new processing channel in the Dashboard. You must have the Admin user role.
- Sign in to the Dashboard.
- Select the Settings menu in the top navigation bar, and then select Settings.
- Under Business settings, select Processing channels.
- Under Processing channel, select Request new channel.
- In step 1, enter the new channel name, and the success and failure URLs, if applicable.
- Select the payment methods you want to enable for this processing channel.
You may need to select one or more MCCs you want to use the payment methods for.
Only the payment methods that are already enabled for this entity are displayed. To see other payment methods that are available for the entity, see Request available payment methods.
If you select American Express, you must also enter your expected annual processing volume, and your customer service phone number and email. - Select Continue.
- In step 2, enter the static billing descriptor, and then select Continue.
- Review your inputs and then select Submit.
Checkout.com also applies the following details from your existing processing channels:
- Acquiring bank identification number (BIN)
- API settings for full card details and MOTO payment requests
- Whether 3D Secure (3DS) is enabled
- Sub-account
- Settlement option: gross or net settlement
- MID
We review the request and email you the outcome in three to five business days.
Information
To update any existing channel details, contact your account manager or request support.