Request for information received

Last updated: June 4, 2025
This event occurs when Checkout.com sends you a compliance request for a payment.

1{
2  "id": "evt_b6anegml5j6u7kwzuzdg6r4sem",
3  "type": "request_for_information_received",
4  "timestamp": "2022-12-15T15:20:32.582+00:00",
5  "version": "1.0.3",
6  "data": {
7    "id": "rtvl_9rjdlsd4epepfjyyf9vl",
8    "date": "2022-12-15T15:20:31.5042702+00:00",
9    "category": "fraudulent",
10    "amount": 8150,
11    "currency": "GBP",
12    "reason_code": "10.4",
13    "payment_id": "pay_cnhuomagalglgozxy5zm",
14    "payment_action_id": "act_7B15779D173D0W45700D",
15    "payment_reference": "Disputes QA",
16    "payment_method": "VISA"
17  },
18  "action_invocations": [
19    {
20      "workflow_id": "wf_brnpj6mz3ikubf4rnrwv5wf4we",
21      "workflow_action_id": "wfa_b3v2nwsecafevdlzc2y25prqjy",
22      "status": "successful",
23      "_links": {
24        "self": {
25          "href": "https://api.sandbox.checkout.com/workflows/events/evt_2nmevcqdpozuhcmkgvrsdkczka/actions/wfa_b3v2nwsecafevdlzc2y25prqjy"
26        }
27      }
28    },
29    {
30      "workflow_id": "wf_q4fomi4viymuloycgjd6w2xt2a",
31      "workflow_action_id": "wfa_bqcrstzhyjiujalidwp6wrikyi",
32      "status": "successful",
33      "_links": {
34        "self": {
35          "href": "https://api.sandbox.checkout.com/workflows/events/evt_2nmevcqdpozuhcmkgvrsdkczka/actions/wfa_bqcrstzhyjiujalidwp6wrikyi"
36        }
37      }
38    }
39  ],
40  "_links": {
41    "self": {
42      "href": "https://api.sandbox.checkout.com/workflows/events/evt_2nmevcqdpozuhcmkgvrsdkczka"
43    }
44  }
45}
Example webhook
