Issuing dispute closed

Last updated: January 7, 2026

This Issuing dispute webhook event occurs when a dispute is closed and the final status is won, lost, or canceled.


1{
2  "id":"evt_az5sblvku4ge3dwpztvyizgcau",
3  "type":"issuing_dispute_closed",
4  "version":"2.0.0",
5  "created_on":"2026-01-21T09:41:53.1665936Z",
6  "event_data":{
7    "dispute_id":"idsp_c66fzwkbeegenwuhmfkzu5rs3y",
8    "client":{
9      "id":"cli_5cm5ts52udaebgbfekk4kjooiy"
10    },
11    "entity":{
12      "id":"ent_klojxskjtdoexkw5rtrsz3qa6i"
13    },
14    "card":{
15      "id":"crd_kju22hhxpd2efke6xo6cn5vf5q"
16    },
17    "transaction":{
18      "id":"trx_acao445hbaggkaca664vgbeggi"
19    },
20    "status":"won",
21    "presentment_message_id":"msg_ahipdqnjbaggkaduprycuasdde",
22    "closed_on":"2026-01-21T09:38:53.1665936Z"
23  }
24}

Field name	Description
`id` string	The event's unique identifier, prefixed with `evt_`.
`type` string	The type of event. This value is `issuing_dispute_closed`.
`version` string	The version of the webhook.
`created_on` date-time	The date and time when the event was triggered, in UTC. Standard – ISO 8601 code Example – `yyyy-mm-ddThh:mm:ss.sss`
`event_data` object	The webhook payload.
`event_data.` `dispute_id` string	The dispute's unique identifier, prefixed with `idsp_`.
`event_data.` `card` object	The details of the card used for the disputed transaction.
`event_data.` `card.id` string	The card's unique identifier, prefixed with `crd_`.
`event_data.` `entity` object	The details of the entity that raised the dispute.
`event_data.` `entity.id` string	The entity's unique identifier, prefixed with `ent_`.
`event_data.` `client` object	The details about you as a Checkout.com client.
`event_data.` `client.id` string	Your unique identifier as a Checkout.com client, prefixed with `cli_`.
`event_data.` `transaction` object	The details of the transaction.
`event_data.` `transaction.id` string	The transaction's unique identifier, which links all related authorization, reversal, and clearing messages. This is prefixed with `trx_`.
`event_data.` `presentment_message_id` string	The unique identifier for the disputed presentment message, prefixed with `msg_`.
`event_data.` `status` uint64	The dispute status. This can be one of: `canceled` `lost` `won`
`event_data.` `closed_on` date-time	The date and time when the dispute was closed, in UTC. Standard – ISO 8601 code Example – `yyyy-mm-ddThh:mm:ss.sss`

Issuing dispute closed

Example webhook

Webhook fields