Payment void declined

Last updated: January 21 2026
This event occurs when the card scheme rejects a void request after successful authorization but before capture.

1{
2  "id": "evt_jclzjykecuuu7mmesbk63alzoa",
3  "type": "payment_void_declined",
4  "version": "1.0.29",
5  "created_on": "2023-05-24T09:22:41.2877587Z",
6  "data": {
7    "id": "pay_7zo3fx6pwviufff4etqji4yj2i",
8    "action_id": "act_sp2dsihrbfauvnccap2gst6uiy",
9    "reference": "ORD-5023-4E89",
10    "amount": 20,
11    "processed_on": "2023-05-24T09:22:41.0587501Z",
12    "response_code": "20006",
13    "response_summary": "Error / Invalid Request Parameters",
14    "balances": {
15      "total_authorized": 20,
16      "total_voided": 0,
17      "available_to_void": 20,
18      "total_captured": 0,
19      "available_to_capture": 20,
20      "total_refunded": 0,
21      "available_to_refund": 0
22    },
23    "metadata": {
24      "coupon_code": "NY2018",
25      "partner_id": "123989"
26    },
27    "currency": "EUR",
28    "processing": {
29      "acquirer_transaction_id": "132490011836610270463",
30      "acquirer_reference_number": "75899208380712675491096"
31    },
32    "event_links": {
33      "payment": "https://[prefix].api.checkout.com/payments/pay_7zo3fx6pwviufff4etqji4yj2i",
34      "payment_actions": "https://[prefix].api.checkout.com/payments/pay_7zo3fx6pwviufff4etqji4yj2i/actions",
35      "capture": "https://[prefix].api.checkout.com/payments/pay_7zo3fx6pwviufff4etqji4yj2i/captures"
36    },
37    "trigger": "manual"
38  },
39  "_links": {
40    "self": {
41      "href": "https://[prefix].api.checkout.com/workflows/events/evt_jclzjykecuuu7mmesbk63alzoa"
42    },
43    "subject": {
44      "href": "https://[prefix].api.checkout.com/workflows/events/subject/pay_7zo3fx6pwviufff4etqji4yj2i"
45    },
46    "payment": {
47      "href": "https://[prefix].api.checkout.com/payments/pay_7zo3fx6pwviufff4etqji4yj2i"
48    },
49    "payment_actions": {
50      "href": "https://[prefix].api.checkout.com/payments/pay_7zo3fx6pwviufff4etqji4yj2i/actions"
51    },
52    "capture": {
53      "href": "https://[prefix].api.checkout.com/payments/pay_7zo3fx6pwviufff4etqji4yj2i/captures"
54    }
55  }
56}
Example webhook
