Issuing prearbitration processed

Last updated: January 29, 2025

This Issuing dispute webhook event occurs when the card scheme processes the pre-arbitration.


1{
2  "id":"evt_az5sblvku4ge3dwpztvyizgcau",
3  "type":"issuing_prearbitration_processed",
4  "version":"2.0.0",
5  "created_on":"2025-01-21T09:41:53.1665936Z",
6  "event_data":{
7    "dispute_id":"idsp_c66fzwkbeegenwuhmfkzu5rs3y",
8    "client":{
9      "id":"cli_5cm5ts52udaebgbfekk4kjooiy"
10    },
11    "entity":{
12      "id":"ent_klojxskjtdoexkw5rtrsz3qa6i"
13    },
14    "card":{
15      "id":"crd_kju22hhxpd2efke6xo6cn5vf5q"
16    },
17    "transaction":{
18      "id":"trx_acao445hbaggkaca664vgbeggi"
19    },
20    "prearbitration_amount":1000,
21    "prearbitration_currency":"USD",
22    "presentment_message_id":"msg_ahipdqnjbaggkaduprycuasdde",
23    "reason":"4807",
24    "submitted_on":"2025-01-21T09:38:53.1665936Z"
25  }
26}

Field name	Description
`id` string	The unique identifier for the event.
`type` string	The type of event. This value is `issuing_prearbitration_processed`.
`version` string	The version of the webhook.
`created_on` datetime	The date and time when the event was triggered, in UTC. Format – ISO 8601 Example – `yyyy-mm-ddThh:mm:ss.sss`
`event_data` object	The notification payload.
`event_data.` `dispute_id` string	The unique Checkout.com identifier for the dispute.
`event_data.` `card` object	Contains information about the card used for the disputed transaction.
`event_data.` `card.id` string	The unique identifier for the card.
`event_data.` `entity` object	Contains information about the entity that raised the dispute.
`event_data.` `entity.id` string	The unique identifier for the entity.
`event_data.` `client` object	Contains information about you as a Checkout.com client.
`event_data.` `client.id` string	Your unique identifier as a Checkout.com client.
`event_data.` `transaction` object	Contains information about the transaction.
`event_data.` `transaction.id` string	The unique Checkout.com identifier for the transaction, which links all related authorization, reversal, and clearing messages.
`event_data.` `prearbitration_amount` uint64	The disputed amount at the pre-arbitration stage, in the minor unit of the transaction currency.
`event_data.` `prearbitration_currency` string	The currency of the disputed amount at the pre-arbitration stage. Format – ISO 4217 code
`event_data.` `presentment_message_id` string	The unique identifier for the disputed presentment message.
`event_data.` `reason` string	The dispute reason code.
`event_data.` `submitted_on` datetime	The date and time when the pre-arbitration was escalated to the card scheme, in UTC. Format – ISO 8601 Example – `yyyy-mm-ddThh:mm:ss.sss`

Issuing prearbitration processed

Example webhook

Webhook fields