Authentication failed

Last updated: September 4, 2024
This event occurs when an authentication request fails.

1{
2  "id": "evt_ql5mtq624twrdnpkajbkyeqaai",
3  "type": "authentication_failed",
4  "version": "1.0.1",
5  "created_on": "2023-04-26T12:09:41.897Z",
6  "data": {
7    "reason": "Unavailable",
8    "reason_description": "Authentication Unavailable",
9    "eci": "00",
10    "transaction_status_reason": "rreq_status",
11    "challenged": true,
12    "acs_challenged_mandated": true,
13    "exemption_applied": "none",
14    "session_id": "sid_26tzrqszpi4eppau7ehuyubdxa",
15    "amount": "1250",
16    "currency": "GBP",
17    "type": "regular",
18    "response_code": "N",
19    "challenge_indicator": "no_challenge_requested",
20    "protocol_version": "2.2.0",
21    "scheme": "visa",
22      "payment_id": "pay_w4htz2voa3vujcnuhq263vl7ky",
23    "reference": "ORD-5023-4E89",
24    "experience": "3ds",
25    "3ds_transaction_id": "f258583b-5997-48cd-84b3-3f4098483313",
26    "ds_transaction_id": "a54fb867-e42f-4eba-ae2b-640302aaac17",
27    "acs_transaction_id": "c54fb867-e42f-4eba-ae2b-640302aaac12",
28    "error_details": {
29      "error_code": "311",
30      "error_description": "Permanent System Failure",
31      "error_detail": "Card data failure",
32      "error_component": "D"
33    }
34  },
35  "_links": {
36    "self": {
37      "href": "https://api.checkout.com/workflows/events/evt_ql5mtq624twrdnpkajbkyeqaai"
38    }
39  }
40}
Example webhook
