Reversal declined
Last updated: September 24, 2025
This Issuing event occurs when a reversal is declined because no match was found with a previous authorization approval, or because the transaction is already voided.
A reversal is a technical cancellation in which an authorization hold is voided, without any movement of funds.
1{2"id": "evt_az5sblvku4ge3dwpztvyizgcau",3"type": "reversal_declined",4"version": "2.0.0",5"created_on": "2018-04-10T08:13:14Z",6"data": {7"id": "msg_abcd5fg6hievapshljklmnop4",8"card": {9"id": "crd_fa6psq242dcd6fdn5gifcq1491",10"scheme" : "mastercard"11},12"cardholder":{13"id": "crh_urdihafyo75evcr55s62jmwwhy"14},15"entity":{16"id": "ent_urdihafyo75evcr55s62jmwwhy"17},18"client":{19"id": "cli_urdihafyo75evcr55s62jmwwhy"20},21"decision_source": "issuer",22"transaction_id": "trx_y3oqhf46pyzuxjbcn2giaqnb44",23"transaction_type": "purchase",24"reversal_type": "full",25"transmission_date_time": "2018-04-10T08:12:14Z",26"local_transaction_date_time": "2018-04-10T08:12:14",27"reversal_amount": 1000,28"reversal_currency": "GBP",29"reversal_billing_amount": 900,30"reversal_billing_currency": "EUR",31"digital_card_information": {32"digital_card_id": "dcr_fa6psq242dcd6fdn5gifcq1491",33"device_type": "phone",34"wallet_type": "apple_pay"35},36"decline_reason": "original_transaction_not_found"37}38}
Note
If you receive a decline_reason
field in your response, refer to the Issuing decline codes documentation for more information.
Field name | Description |
---|---|
string | The transaction's unique Checkout.com identifier. |
object | Information about the card used for this transaction. |
object | Information about the cardholder associated with this transaction. See the Cardholder section for more details. |
object | Information about the entity associated with this transaction. See the Entity section for more details. |
object | Information about the client associated with this transaction. See the Client section for more details. |
string optional | The party that made the decision to approve or decline the authorization.
|
string | The transaction's unique identifier, which links together all related authorization, reversal, and clearing messages. This is prefixed with |
string | The type of transaction. This can be one of:
|
string | The type of the reversal received. This can be one of:
|
string | The date and time when the transaction message entered the scheme network, in UTC. |
string optional | The local date and time when the transaction was initiated. |
uint64 | The reversal transaction amount, in the minor currency unit. |
string | The acquirer’s local currency, or the local currency in the transaction’s source location, as an ISO 4217 code. |
uint64 | The reversal's billing amount, in minor currency units. In case of a currency conversion, this will be based on Mastercard rates. For more information on how to calculate currency units, see Format the amount value. |
string | The currency in which the issuer will bill the cardholder, as an ISO 4217 code. |
object optional | The digital card's details. |
| The reason why the reversal was declined. This can be one of:
|
Field name | Description |
---|---|
string | The card's unique identifier, prefixed with |
string | The card scheme that processed the payment.
|
Field name | Description |
---|---|
string | The cardholder's unique identifier, prefixed with |
Field name | Description |
---|---|
string | The entity's unique identifier, prefixed with |
Field name | Description |
---|---|
string | The client's unique identifier, prefixed with |
Field name | Description |
---|---|
string | The digital card's unique identifier, prefixed with |
string | The type of device used for the transaction. This can be one of:
|
string optional | The type of wallet. This can be one of:
|