Onboard sub-entities
All merchants that sell on your platform are represented as sub-entities. For each sub-entity, Checkout.com requires specific information to perform verification checks, as well as capture certain preferences.
The process for onboarding a sub-entity is as follows:
Collect the required information from your sub-entities for verification.
Configure your webhook server and subscribe to the relevant events. This ensures that you receive all the necessary notifications throughout the onboarding process.
Submit the required information for your sub-entities in one of the following ways:
Checkout.com conducts asynchronous verification checks on the sub-entity.
- You can track the status of your sub-entities through the onboarding process in the Dashboard or via API responses.
- We also send webhooks about the outcome of the verification checks and any status changes.
Note
Occasionally, a sub-entity may require manual review, which takes longer and may delay receiving the outcome. If you have any concerns, contact your account manager or request support.
Check the outcome of the verification checks.
If verification is successful, the sub-entity’s capabilities are enabled.
If verification fails, we may ask you to provide updated or additional information so that we can conduct the checks again.