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Vendors, retailers, and service providers on your platform are represented by sub-entities in our solution. A sub-entity is used to collect the information we require to perform due diligence checks, as well as capture certain preferences.
Wait for Checkout.com to perform asynchronous verification checks — to get the verification results, you can either check the Dashboard UI or receive webhook notifications
If the verification fails, retry by providing new or revised legal entity information. In some cases, Checkout.com allows sub-entities to provide additional documents.
If the verification is successful, the sub-entity’s capabilities will be enabled.
If the payouts capability is enabled, the sub-entity will be required to add a payout method and pass verification before it can receive settlement funds.
Your Integrated Platform account type will determine:
the due diligence checks performed on your sub-entities
the capabilities available to your sub-entities (and enabled once checks are passed)
Unless otherwise agreed during your onboarding, the following table explains what is included.
Account type
Due diligence checks
Capabilities enabled if passed
Lite
Card scheme screening (CSS)
Payments
Full
Card scheme screening (CSS)
Politically exposed persons (PEP) and sanctions
Know your customer (KYC)
Know your business (KYB)
Payments
Payouts
There are two sub-entity types: individual or company. When onboarding, you need to provide information about that sub-entity.
Individual: This sub-entity type represents a person running their own business as an individual – sometimes referred to as a sole proprietor or trader.
Company: This sub-entity type represents a legal entity formed by a group of individuals that engage in and operate a business. Some of these individuals can be representatives of the company – shareholders or ultimate beneficial owners (UBOs) who own ≥25% of the company or voting rights. If there are no UBOs who own ≥25% of the company, the representative(s) should be an individual with the right to sign on behalf of the company. We require information about these representatives during onboarding.
The information required depends on the sub-entities' registered country.
This section focuses on information required for compliance and due diligence purposes. For a full list of what the Accounts API requires, see our API reference.
To provide greater flexibility, we don’t need you to provide all the data required for due diligence checks upfront; you can onboard a sub-entity with the minimum required information and then enrich it later through updates.
We will trigger our checks only when we have all the information required to conduct them. If you do not provide all necessary information, your sub-entity will remain in the requirements_duestatus.
Learn more about the actions you need to take if your sub-entity is in the requirements_due status.
Unless otherwise agreed during your onboarding, sub-entities on the lite account will have the payments capability available.
Select the registered region of the sub-entity to see the requirements.
Sub-entity type
Required information
Individual
First and last name
Trading name
Registered address
Company
Legal name
Trading name
Principal (primary) address
Registered address
Company representative
First and last name
Address country
Sub-entity type
Required information
Individual
First and last name
Trading name
Registered address
Company
Legal name
Trading name
Principal (primary) address
Registered address
Company representative
First and last name
Address country
Sub-entity type
Required information
Individual
First and last name
Trading name
Registered address
Company
Legal name
Trading name
Principal (primary) address
Registered address
Company representative
First and last name
Address country
Unless otherwise agreed during your onboarding, sub-entities on the full account will have the payments and payouts capabilities available.
Select the registered region of the sub-entity to see the requirements.
Sub-entity type
Required information
Individual
First and last name
Trading name
Registered address
Date of birth
Company
Legal name
Trading name
Principal (primary) address
Registered address
Company representative
First and last name
Address
Date of birth
Sub-entity type
Required information
Supporting information
Individual
First and last names
Trading name
Registered address
Date of birth
Proof of identification
Place of birth
Not applicable.
Company
Legal name
Legal entity type
Trading name
Principal (primary) address
Registered address
Certificate of incorporation, dated within the last three months
Financial information:
Annual processing volume
Highest transaction value
Average sales price
Proof of financial information, depending on answers provided for financial information.
Company representative
First and last name
Address
Date of birth
Place of birth
Role – UBO and authorized signatory, or both
Proof of identification
You must assign one representative as an authorized signatory. An authorized signatory is the key decision-maker for the business.
The additional representatives must be Ultimate Beneficial Owners (UBOs), who own 25% or more of the company, either directly or through ownership of multiple holding companies that results in 25% or more in total.
The assigned authorized signatory may also be a UBO. Therefore, two possible role combinations are:
Up to three UBOs and one UBO who is also the authorized signatory
Up to four UBOs and one authorized signatory, who is not a UBO
Sub-entity type
Required information
Supporting information
Individual
First and last names
Trading name
Registered address
Social security number
Not applicable.
Company
Legal name
Legal entity type
Trading name
Principal (primary) address
Registered address
Employer identification number
Financial information:
Annual processing volume
Highest transaction value
Average sales price
Not applicable.
Company representative
First and last name
Address
Date of birth
Role – Authorized signatory, Ultimate Beneficial Owner (UBO), or control person
Social security number
You must assign one representative as an authorized signatory. An authorized signatory is the key decision-maker for the business.
The additional representatives must be UBOs, who own 25% or more of the company, either directly or through ownership of multiple holding companies that results in 25% or more in total. If you do not provide a UBO, then you need to include a control person.
There are five main document types you may be asked to upload as part of the onboarding process for a full account:
Proof of identity documentation
Company documentation
Financial documentation
Bank documentation
Proof of address documentation
Each uploaded document must meet certain standards in order to be accepted for verification.
Unless otherwise agreed during your onboarding, sub-entities on the full account will have the payments and payouts capabilities available.
Select the registered region of the sub-entity to see the document upload requirements.
Document types
Valid document types
Document standards
Identity document
Passport
National identity card with photo (both sides)
Full UK driving licence with photo (both sides)
UK biometric residence permit with photo (both sides)
Cannot be a photo of a photo (for example, a photo of a document on a computer screen)
Must be clear and large enough to read (fuzzy documents are not accepted)
Must be colored (no black-and-white scans)
Must be complete (for example, all four corners must be visible)
Must not be expired
Must not be forged
Company document
Certificate of Incorporation (CoI)
Memorandum of Association (MoA) or Articles of Association (AoA)
Ownership structure (if not found in MoA or AoA)
CoI must be less than three months old
MoA or AoA must be the latest certified versions
Bank account document
Bank statement
Cannot be a photo of a photo (for example, a photo of a document on a computer screen)
Must be clear and large enough to read (fuzzy documents are not accepted)
Must be complete (no trimming of document)
Proof of address document (if needed)
Utility bill (for example, gas, electric, notice of coding, or benefits letters from government authorities)
Bank or credit card statement containing name and residential address
Social security
Local authority tax bill
HM Revenue & Customs (Inland Revenue) tax document (for example, tax assessment, pension, statement of account, water bill, or fixed line telephone bill)
Local authority tax bill and any tax documents must be from the current tax year
Utility bill, bank statement, social security, and other benefits letters must be from the past three months
Document type
Valid document types
Document standards
Proof of identity document
Passport
European national identity or citizenship card with photo (both sides)
European driving licence with photo (both sides)
European residence permit with photo (both sides)
European electoral ID with photo (both sides)
Cannot be a photo of a photo (for example, a photo of a document on a computer screen)
Must be clear and large enough to read (fuzzy documents are not accepted)
Must be colored (no black-and-white scans)
Must be complete (for example, all four corners must be visible)
Must not be expired
Must not be forged
Company document
Certificate of Incorporation (CoI)
Memorandum of Association (MoA) or Articles of Association (AoA)
Ownership structure (if not found in MoA or AoA)
CoI must be less than three months old
MoA or AoA must be the latest certified versions
Ownership structure must be certified by a Competent Authority (for example, a Notary, Lawyer, Solicitor, or Qualified Chartered Accountant) and dated within three months of submission
Financial document
Income statement
Balance sheet
Statement of cash flow
Statement of retained earnings
Cannot be a photo of a photo (for example, a photo of a document on a computer screen)
Must be clear and large enough to read (fuzzy documents are not accepted)
Must be complete (no trimming of document)
Must be latest available version
Bank account document
Bank statement
Cannot be a photo of a photo (for example, a photo of a document on a computer screen)
Must be clear and large enough to read (fuzzy documents are not accepted)
Must be complete (no trimming of document)
Proof of address document (if needed)
Bank or credit card statement containing name and residential address
Local authority tax bill
Social security
Tax documents (for example, tax assessment, statement of account, notice of coding)
Utility bill (for example, gas, electric, notice of coding, or benefits letters from government authorities)
Local authority tax bill and any tax documents must be from the current tax year
Utility bill, bank statement, social security, and other benefits letters must be from the past three months
Document types
Valid document types
Document standards
Identity document
Passport
US government identity card (with photo)
Valid US driving licence (with photo)
Cannot be a photo of a photo (for example, a photo of a document on a computer screen)
Must be clear and large enough to read (fuzzy documents are not accepted)
Must be colored (no black-and-white scans)
Must be complete (for example, all four corners must be visible)
Must not be expired
Must not be forged
Company document
Employer Identification Number (EIN) letter
Certificate of Incorporation (CoI)
Memorandum of Association (MoA) or Articles of Association (AoA)
Ownership structure (if not found in MoA or AoA)
Cannot be a photo of a photo (for example, a photo of a document on a computer screen)
Must be clear and large enough to read (fuzzy documents are not accepted)
Must be complete (no trimming of document)
Bank account document
Bank statement
Cannot be a photo of a photo (for example, a photo of a document on a computer screen)
Must be clear and large enough to read (fuzzy documents are not accepted)
Must be complete (no trimming of document)
Proof of address document (if needed)
Valid US driving licence (with photo)
Property tax receipt
Posted mail with name of customer
Utility bill (for example, gas, electric, water, or fixed line telephone)
Lease agreement or mortgage statement
Bank or credit card statement containing name and residential address
Insurance policy containing name and residential address
Cannot be a photo of a photo (for example, a photo of a document on a computer screen)
Must be clear and large enough to read (fuzzy documents are not accepted)
Must be complete (no trimming of document)
On occasion, our team will need to manually review a sub-entity before the result of our due diligence checks can be confirmed. Manual reviews can take a little longer to complete and may delay the check result and capability update notifications that you should expect to receive. If you have provided all the required sub-entity information and have left sufficient time to receive notifications regarding the outcome, then it’s likely that the sub-entity is being manually reviewed. However, if you have any concerns, please contact us.
We are working hard on creating a notification to inform you on manual reviews to provide more visibility.
Onboard a sub-entity
We'll walk you through the entire process for onboarding a sub-entity onto your platform by using our Accounts API, or our friendly user interface.
