View sub-entity balances
Last updated: July 26, 2023
Keep track of your sub-entities' funds using the Balances API directly, or through the Dashboard.
To access your sub-entity's balance, you must:
- be on the
Fullaccount type - have onboarded your sub-entity to our Platforms solution
- have made your first payment on behalf of your sub-entity
- Sign in to the Dashboard.
- Go to Payments > Processing > Sub-entities.
- Select a sub-entity from the list. This opens the Sub-entity details page.
- Under Balances, the sub-entity's balance is split into four sections:
- Available: the funds available to be used for transactions such as transfers or payouts
- Incoming: the funds on the way to the sub-entity's account (these funds will be added to Available, once settled)
- Outgoing: the funds being paid out of the sub-entity's account, but not yet settled
- Collateral: the sub-entity’s funds held as collateral for the rolling reserve
If your sub-entity has multiple holding currencies, you can view the balances for each specific currency.
If you cannot see your sub-entities' balances in the Dashboard, you may not have access to this feature. Contact us to find out more.
