Real-Time Account Updater response codes

Last updated: July 9, 2025

If a Visa Account Updater (VAU) card update triggered by the Real-Time Account Updater fails, the response returns the following fields in the source object:

account_update_status – Set to update_failed
account_update_failure_code – Set to one of the following response codes

Response code	Visa description
`VAU001`	Transaction did not qualify for Real Time VAU because the transaction contains token.
`VAU002`	Real Time VAU is supported only for Visa branded PAN.
`VAU003`	Real Time VAU is not supported for this network.
`VAU004`	Transaction is not original purchase, bill payment, account funding, or original credit.
`VAU005`	Transaction contains CVV2.
`VAU006`	Transaction is not a qualifying transaction type. It needs to be recurring or installment type or Credential-on-file transaction.
`VAU007`	Real Time VAU is not supported for this merchant category code (MCC).
`VAU008`	Acquirer or processor is not activated for Real Time VAU.
`VAU009`	Issuer does not support Real Time VAU.
`VAU010`	Issuer or Visa blocked the merchant.
`VAU011`	Preauthorized Payment Cancellation Service (PPCS) stop-payment order for this transaction.
`VAU012`	Credentials in the authorization request is the latest VAU data.
`VAU013`	Transaction did not qualify for Real Time VAU as the expiry date in the authorization request is later than the expiry date in VAU data.
`VAU014`	PAN has been opted out of VAU.
`VAU015`	Transaction is a face-to-face transaction type.
`VAU016`	PAN has stop advice setup.