Settlement statement
Last updated: May 3, 2023
This statement provides an overview of your settlement, with a summary of the related financial activity. For example, your payments, refunds, chargebacks, and fees. You can give this document to your bank when they request proof of a given payment from Checkout.com.
You will receive a statement for every settlement paid out to your bank account. To access your statement, use Secure File Transfer Protocol (SFTP). To find out the specific payments and fees included in your settlement, use your financial actions by payout ID report.
Dates and times, including the period each statement covers, are in UTC.
Note
All monetary values in the statement display in a single major currency unit, rounded to two decimal points. For example, a total chargeback fee of 33.33333 USD will be displayed as 33.33 USD on your statement. This makes statements unsuitable for reconciliation.
Your statement header contains the following:
- Your legal business details — name, address, and VAT registration number
- Checkout.com legal business details — name and address
- Statement information — Statement ID, statement period, when the transactions were processed and impacted a merchant’s balance, and the date when the statement was generated
The summary outlines the different financial activity related to your settlement. For example, the payments and fees, and the currency you received the settlement in.
To reconcile your bank statement with your Checkout.com statement:
- On your bank statement, identify a payment from Checkout.com.
- In your bank statement's reference field, find the payment's unique 12-character ID and download the settlement statement with the matching ID.
The amount settled in your account should equal the net amount on your statement.
If your Settlement statement includes processing across two or more separate periods, then the Statement period sections display the information for each period.
Settlement statements come in PDF format, with the file name following this template:
settlement-statement_{EntityID}_{Payout Date: YYYYMMDD}_{Payout ID}.pdf
You can retrieve your settlement statements, via SFTP, by 15:00:00 UTC for any settlements created between 12:00:00 UTC the previous day and 12:00:00 UTC on the same working day.
For example, for a settlement created on August 3, 2023 at 07:00:00 UTC, a statement will be made available on August 3, 2023 at 15:00:00 UTC.
You can also access past statements via SFTP.
Download a sample settlement statement (PDF file).
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