Monitor risk performance
Last updated: August 25, 2026
Monitor the performance of your Fraud Detection risk strategies to ensure they protect you effectively.
In the Dashboard, you can:
- View risk analytics to see your fraud and block rates over time, the sources of blocked transactions, and rule performance.
- Generate a Fraud Detection report to analyze your fraud performance over a specific period.
- View assessments of how specific payments were routed through your risk strategies.
Risk analytics show how your strategies perform at the client overview level and more granularly at the entity level. The Performance page tracks your key fraud metrics over time and breaks down the sources of your blocked transactions. If you use Fraud Detection Pro, you can also see the risk scores that Checkout.com's machine learning models assigned to your payments.
You need one of the following user roles:
- Admin
- Risk manager
- A custom role with the
Create, edit, or delete rulespermission
- Sign in to the Dashboard.
- In the business entity selector, select an entity. Alternatively, to see analytics across all entities, select the client view.
- Go to Payments > Fraud > Performance.
- Select the period you want to analyze. Data is available from January 1, 2026.
For the period you select, you can view the following metrics:
- Fraud rate – the value of your fraud reports compared to your total sales in the period
- Block rate – the number of transactions that your risk strategies and ours blocked pre-auth in the period
The Fraud rate vs block rate graph plots both metrics over time. You can also see which blocks came from your entity-level risk strategies and which came from ours.
The graph view options depend on the period you select:
- Daily – available for 1 to 62 days
- Weekly – available for 14 days or more
- Monthly – available for two months or more
The Blocked transactions section splits your block rate into two values:
- Blocked by you – transactions that your own risk strategy blocked, such as by a rule or a machine learning outcome
- Blocked by Checkout.com – transactions that one of our strategies blocked
Together, the two values equal your block rate.
We break down our own blocks into the following categories:
- Autopilot – transactions that Autopilot blocked
- Compliance and policy – transactions that our compliance or policy rules blocked
- Global fraud strategy – transactions that our global fraud strategy blocked
The Autopilot category displays only if Autopilot is enabled for your account.
The Blocked by you table lists every rule in your risk strategy that blocked transactions, at both client and entity level.
If you use Fraud Detection Pro, the Risk score distribution graph shows how many of your scored transactions received each risk score. You can switch between the following views:
- Overview or Detailed – the total number of transactions per score, or the outcome of each payment
- Grouped or Individual – transactions grouped into score buckets, or individual scores
To generate a Fraud Detection Report, you need one of the following user roles:
- Admin
- Risk manager
- A custom role with the
Create, edit, or delete rulespermission
- Sign in to the Dashboard.
- Select Generate report.
- On the Generate report page:
- Under Report type, select Fraud Detection.
- Under Time zone, select either UTC or the Dashboard time zone (your local time).
- Under Report details, use the Covered period calendar to select the date range the report covers.
- In the File name box, edit the file name if needed. A clear file name helps you find the report later.
- Under Customize included fields, select the fields you want to include in the report. Some fields are preselected by default. You can select more fields, or select all of them.
- Select Create.
- On the Reports page, on the Dashboard reports tab, search for the report by Report type, Generated type, or Entity.
- Select the Download icon next to the report to download it as a CSV file.
A payment assessment shows how your pre-auth and post-auth strategies routed a payment, at client and entity level, and the outcome it received.
Information
Payment assessments are not available for payments that were declined by the Checkout.com-level risk strategy.
To view how your risk strategy routed a specific payment, you need one of the following user roles:
- Admin
- Risk manager
- A custom role with the
Create, edit, or delete rulespermission
- Sign in to the Dashboard.
- Go to Payments > Processing > All payments.
- Select the relevant payment to open the Payment details page.
- Under Payment timeline, select View full assessment.
On the Assessments page, you can view the following information:
- Assessment outcome
- Payment amount
- Payment date
- Risk score (for Fraud Detection Pro only)
- What was assessed at each decision point in your strategies, such as rules and lists
You can filter the assessment by:
- Source – Client or entity
- Outcome –
True,False, and the risk score