Monitor risk performance

Last updated: January 28, 2026

Monitor the performance of your Fraud Detection risk strategies to ensure they're providing effective protection.

In the Dashboard, you can:

View risk analytics to see an overview of metrics, payment journeys, and rule performance.
Generate a Fraud Detection report to analyze your fraud performance over a specific period.
View assessments of how specific payments were routed through your risk strategies.

Risk analytics enable you to gain insight into your strategies' performance at client and entity level.

You need one of the following user roles:

Admin
Risk manager
A custom role with the Create, edit, or delete rules permission

Sign in to the Dashboard.
In the business entity selector, select an entity. Alternatively, to see analytics across all entities, select the client view.
Go to Payments > Fraud > Performance.

On the Performance page, you can view the following:

Fraud rate – total and per scheme:

The total amount of fraudulent transactions
The fraud rate, which is the total amount of fraud reports, compared to your total sales within the selected time frame
The number of fraudulent transactions

The amount, rate, and number of transactions that were:

Declined by your pre-auth strategy
Voided by your post-auth strategy

The performance of your decline rules, including the following information:

Rule name
Declined amount
Total amount
Number of declined transactions
Total number of transactions
The recent trend of transactions declined by the rule

To generate a Fraud Detection Report, you need one of the following user roles:

Admin
Risk manager
A custom role with the Create, edit, or delete rules permission

Sign in to the Dashboard.
Select Generate report.
On the Generate report page, under:
- Under Report type, select Fraud Detection.
- Under Time zone, select either UTC or the Dashboard time zone (your local time).
Under Report details, use the Covered period calendar to select the date range to be covered in the report.
In the File name box, edit the file name if required. This may help you find the report later.
Under Customize included fields, select the fields you want to include in the report. Some of the fields are preselected by default. You can choose to select more fields or select all the fields.
Select Create.
On the Reports page, on the Dashboard reports tab, search for the report by Report type, Generated type, or Entity.
Select the Download icon next to the report to download it as a CSV file.

A payment assessment shows how a payment was routed through your pre-auth and post-auth strategies, at client and entity level, and the outcome it received.

To view how a specific payment was routed through your risk strategy, you need one of the following user roles:

Admin
Risk manager
A custom role with the Create, edit, or delete rules permission

Sign in to the Dashboard.
Go to Payments > Processing > All payments.
Select the relevant payment to open the Payment details page.
Under Payment timeline, select View full assessment.

On the Assessments page, you can view the following information:

Assessment outcome
Payment amount
Payment date
Risk score (for Fraud Detection Pro only)
What was assessed at each decision point in your strategies, such as rules and lists

You can filter the assessment by:

Source – Client or entity
Outcome – True, False, and the risk score

View risk analytics

Generate a Fraud Detection report

View assessments