Skip to content

Scheme case details

Last updated: November 16, 2022

You can view a dispute's scheme case files to help you understand why a dispute was raised, or why it was rejected after submitting evidence.

Scheme case details are only available for Visa disputes.

The scheme case files are available for download after a dispute's status changes to Dispute evidence required or Dispute lost.

Get scheme case files

You can get a dispute scheme's case files using the Dashboard, or the following endpoint from the Disputes API:

Endpoints

For the full API specification, see the API reference.

    get

    https://api.checkout.com/disputes/{dispute_id}/schemefiles

    Copied!

    Response example

    1
    2
    3
    4
    5
    6
    7
    8
    9
    10
    11
    12
    13
    14
    {
    "id": "dsp_rbhwd2qrg13uhrp2newf",
    "files": [
    {
    "dispute_status": "dispute_lost",
    "file": "file_6lbss42ezvoufcb2beo76rvwly"
    }
    ],
    "_links": {
    "self": {
    "href": "https://api.checkout.com/disputes/dsp_rbhwd2qrg13uhrp2newf/schemefiles"
    }
    }
    }

    To view a file referenced in the response, use the get file information endpoint with the specified file's ID returned in the response.