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Last updated: November 16, 2022

You can view a dispute's scheme case files to help you understand why a dispute was raised, or why it was rejected after submitting evidence.

Note

Scheme case details are only available for Visa disputes.

The scheme case files are available for download after a dispute's status changes to Dispute evidence required or Dispute lost.

Get scheme case files

You can get a dispute scheme's case files using the Dashboard, or the following endpoint from the Disputes API:

Endpoints

For the full API specification, see the API reference.

get

https://api.checkout.com/disputes/{dispute_id}/schemefiles

Response example

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{
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"id": "dsp_rbhwd2qrg13uhrp2newf",
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"files": [
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{
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"dispute_status": "dispute_lost",
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"file": "file_6lbss42ezvoufcb2beo76rvwly"
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}
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],
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"_links": {
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"self": {
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"href": "https://api.checkout.com/disputes/dsp_rbhwd2qrg13uhrp2newf/schemefiles"
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}
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}
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}

To view a file referenced in the response, use the get file information endpoint with the specified file's ID returned in the response.