Scheme case details
Last updated: November 16, 2022
You can view a dispute's scheme case files to help you understand why a dispute was raised, or why it was rejected after submitting evidence.
Note
Scheme case details are only available for Visa disputes.
The scheme case files are available for download after a dispute's status changes to Dispute evidence required or Dispute lost.
You can get a dispute scheme's case files using the Dashboard, or the following endpoint from the Disputes API:
For the full API specification, see the API reference.
get
https://api.checkout.com/disputes/{dispute_id}/schemefiles
1{2"id": "dsp_rbhwd2qrg13uhrp2newf",3"files": [4{5"dispute_status": "dispute_lost",6"file": "file_6lbss42ezvoufcb2beo76rvwly"7}8],9"_links": {10"self": {11"href": "https://api.checkout.com/disputes/dsp_rbhwd2qrg13uhrp2newf/schemefiles"12}13}14}
To view a file referenced in the response, use the get file information endpoint with the specified file's ID returned in the response.