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Settlement amounts are calculated using the amounts processed during the settlement cycle. At the end of a settlement cycle, Checkout.com updates the Dashboard with a list of payments made to your account.
To view your settlements from the landing page, select Settlements in the page menu.
The Settlements page lists your settlements in order of most recent to oldest. For each settlement, you will see:
Status — this will be REJECTED, PENDING, or COMPLETED
Billing descriptor — this is the reference to the specific settlement, as it will appear on your bank statement
Payout ID — you can use this ID as an additional identifier (however, this is given by, and only applies to, Checkout.com)
Settlement date — if the payment has not been settled yet, we indicate the expected date
This video shows where to find your settlements and how to reconcile them.
To search for a specific settlement, use the search bar. Enter either the billing descriptor or the settlement ID into the bar, and press return.
To open the Settlement details page, select a specific settlement from the main list.
On the Settlement details page, you’ll see such details as:
what stages the settlement has been through
the bank account details or wallet address
the settlement date
the account balance date
At the end of the Settlement details page, you’ll see Transactions breakdown. From here, you can download a financial actions by payout ID report. This report gives a breakdown of transactions for the particular settlement.
Checkout.com provides a granular level of detail in its reports. If the report is too big, we will break it down into several reports, so it’s easier to understand.