Balances
Each of your entity sub-accounts has the following types of balance:
- Available balance
- Collateral balance
- Operational balance
- Payable balance
- Pending balance
After a payment is processed, the uncleared funds enter your Pending balance. When they are ready for settlement, they move into Available, and are then paid out to your bank account.
If any funds from Available need to be reserved, they move into Payable and are deducted from there when they clear.
Information
To view and manage your balances, see Manage balances.
The Available balance contains funds that are ready for settlement or available to use. For example, for Bank and Card Payouts, sub-account transfers, and Issuing payments.
This balance changes regularly as funds that are ready for settlement enter from the Pending balance.
Information
If your Available balance has insufficient funds to cover Bank and Card Payouts and Issuing payments, you can overdraw Available up to the amount you have in Pending.
If you have more than one sub-account in more than one currency, we also provide your Consolidated Available balance. This is the total of the Available balances for all of an entity's sub-accounts in your account's default currency.
The Collateral balance holds funds that Checkout.com reserves to cover potential liabilities and unplanned risk events associated with your payment processing. For example, fraud, chargebacks, refunds, or business closure.
This balance is the total of any fixed and rolling reserve we hold for your account.
The Operational balance holds funds as a backup to cover Bank and Card Payouts and Issuing payments when your Available balance is insufficient.
Holding an Operational balance ensures outbound payments are not declined and enables you to continue processing, up to the amount held in this balance.
The Payable balance contains funds reserved from the Available balance for outgoing payments. For example, settlements, Bank and Card Payouts, and Issuing payments that are in transit and yet to clear.
When these payments clear, they are deducted from the Payable balance.
The Pending balance contains incoming funds for payments that are yet to clear, minus any refunds, chargebacks, and fees.
Once cleared, Checkout.com assigns funds an availability date based on your sub-account's settlement speed. On the availability date, the funds are ready for settlement and move to your Available balance.
Information
If your Available balance has insufficient funds to cover Bank and Card Payouts and Issuing payments, you can overdraw Available up to the amount you have in Pending.
If you have more than one sub-account in more than one currency, we also provide your Consolidated Pending balance. This is the total of the Pending balances for all of an entity's sub-accounts in your account's default currency.