Manage settlements
Last updated: September 24, 2025
You can see an overview of your settlements, as well as your settlement bank accounts and schedules in the Dashboard.
You can also update your settlement bank account and time zone to better fit your liquidity and operational needs.
To view the settlements overview, you must have one of the following user roles:
- Admin
- A custom role with the
View and search for settlementspermission
- Sign in to the Dashboard.
- Go to Business account > Settlements.
The overview lists the following details for your most recent to oldest settlements:
- Settlement amount – The settlement amount that was paid out to your bank account
- Payout date – The date the settlement was paid out or is expected to be paid out
- Status – The settlement status
- Settlement ID – The settlement's unique identifier, as it appears on your bank statement
This is the same value as the payout ID for the settlement. - Entity – The entity that the settlement is associated with
To view settlement details, you must have one of the following user roles:
- Admin
- A custom role with the
View settlements details and download the transaction breakdown reportpermission
To find a specific settlement, search by settlement ID and select it to view the details.
The Settlement details page lists the following details:
- The settlement amount and status
- The settlement currency as an ISO 4217 code – for example,
GBP - The settlement timeline, which shows the history of the settlement
- The settlement ID
- The entity associated with the settlement
- The settlement payout date when the settlement was paid out or is scheduled to be paid out
Information
The URL for the Settlement details page also contains the payout ID. This is the unique Checkout.com identifier for the settlement payout, prefixed with pay_.
To view your settlement bank account details and settlement schedules, you must have one of the following user roles:
- Admin
- A custom role with the
View sensitive bank account details for settlementspermission
- Sign in to the Dashboard.
- Select the Settings menu in the top navigation bar, and then select Settings.
- Under Business settings, select Bank settlements.
- Under Bank accounts and settlement schedules, select an entry to view more details.
The Bank accounts and settlement schedule details page lists the following details:
- Settlement schedule name
- Settlement frequency
- Payout latency
- Currency
- Bank name
- Bank country
- Account holder
- Account number or IBAN
- Bank code or SWIFT/BIC
You may see additional details depending on your account type.
Your settlements are paid out to the bank account linked to your entity.
Information
To update a settlement bank account, you must be both of the following:
- An authorized or delegated signatory. You can see the list of authorized and delegated signatories for your organization in the Dashboard. For more information, see Business stakeholders.
To add yourself as a signatory or for support with updating bank accounts, contact your account manager or request support. - A Dashboard user with the Admin role or a custom role with the
View sensitive bank account details for settlementspermission.
To update the bank account linked to your entity:
- Sign in to the Dashboard.
- Select the Settings menu in the top navigation bar, and then select Settings.
- On the Settings page, under Business settings, select Bank settlements.
- On the Bank settlements page, under Bank accounts and settlement schedules, select the settlement currency you want to update the bank account for.
- On the Settlement schedule details page, in the Bank account section, select Change.
- Add the new bank account details:
- The account holder must match your entity's legal name.
- The bank country must match the country where your entity is registered.
- Under Proof of bank account - existing account, upload the bank statements for the existing bank account.
- Under Proof of bank account - new account, upload the bank statements for the new bank account. The account holder must match in the proofs of both the old and new bank accounts.
- Select Continue.
- On the Confirm your details page, review the new bank account details, and then select Submit.
Checkout.com contacts your organization's administrators to confirm we received the request to update your bank account.
We then verify the new bank account details, which typically takes three to five working days. Your settlements continue to be paid out to your existing bank account during this time.
We inform you when the bank account is updated, and settlements start being paid out to the new account.
To update your settlement time zone, you must have the Admin user role.
- Sign in to the Dashboard.
- Select the Settings menu in the top navigation bar, and then select Settings.
- Under Business settings, select Bank settlements.
- On the Bank settlement preferences page, under Settlement time zone, select the new settlement time zone from the Time zone dropdown.
- Select Save changes.
- In the popup that appears, select Confirm change.
Your time zone is updated immediately and the next settlement is paid out in that time zone. If your settlement time zone is in UTC, settlements are generated at 2:00 AM UTC. For all other time zones, the settlements are generated at 5:00 AM based on the regional Checkout.com entity you contract with.
The first settlement you receive in the new time zone may be smaller or larger than expected for the following reasons:
| Region | Description |
|---|---|
Regions ahead of UTC | Pending funds accumulated up to the day you update your time zone (in UTC) move into Available after settlements are generated in your local time. These funds are then paid out in the next settlement, in accordance with your settlement speed. After this, settlements are paid out in your local time. |
Regions behind UTC | Pending funds accumulated up to the day you update your time zone (in UTC) move into Available before any settlements are generated in your local time, and are included in that day's settlements. |
Settlement reports are generated in line with your settlement time zone. Whereas for all other Checkout.com reports, you can also select UTC or your local time zone.
When you update your settlement time zone, some transactions may be missing from or duplicated in the settlement report from the previous period and the report from the current period, if they're in different time zones.
For example, you download a report ending at the end of the day on December 31 in UTC, and another report beginning at the start of the day on January 1 in America/Los_Angeles time zone. Some transactions do not appear in either report. To reconcile, download reports for the reporting period in both UTC and the updated time zone.
The settlement ID is the unique identifier for a settlement as it appears on your bank statement, which helps identify the sub-account you were paid out from. It is also displayed in the Dashboard overview.
If you have multiple settlements in the same currency from different sub-accounts, you can customize your settlement IDs.
For example, you have multiple stores in the United Kingdom. All funds Checkout.com processes for these stores are settled in GBP. Custom IDs can help you map settlements to each store.
Information
To add or customize settlement IDs, contact your account manager or request support.