Payment lifecycle
Last updated: March 26, 2025
Use the Payment lifecycle view in the Dashboard to see an overview of your payment performance and follow your payments' journey throughout the payment lifecycle.
- Sign in to the Dashboard.
- Go to Payments > Analytics > Payment lifecycle.
- To explore individual lifecycle stages, use the navigation options.
You can use filters to customize your view to the data most relevant to you. For example, specific payment methods or issuing countries.
To see more detailed insights for a specific metric or data point, select a table row or chart on the page.
Information
For definitions of the terms used throughout the payment lifecycle, see Terminology.
In the Overview, you can see your:
- Performance – View essential metrics to help you understand your payment processing performance, including your Authorization rate and _Acceptance rate, and identify opportunities for optimization.
- Declined payments – Monitor authorized declines and identify issues that lead to payment failures.
In the Authorization view, you can see your:
- Authorization rate – The percentage of transactions that are successfully authorized and approved by card networks and issuers.
- Authorized payments – Review authorized payments to identify issues hindering sales, improve the customer experience, and optimize overall payment efficiency.
- Authorization decline insights – Discover why payment authorizations were declined.
In the Acceptance view, you can see your:
- Acceptance rate – The percentage of successful transactions that are ready to be captured, out of all payment attempts.
- Accepted payments – Review accepted payments to identify factors that are impacting your acceptance rate.