Onboard sub-entities
Beta
All sellers that process payments with Checkout.com via your platform are represented as sub-entities.
For onboarding, a sub-entity must provide Checkout.com with specific information for compliance and verification purposes.
The process for onboarding a sub-entity is as follows:
Configure your webhook server and subscribe to the relevant events. This ensures you and your sub-entity receive all necessary notifications throughout onboarding.
Collect verification information by using the Platforms API.
Add the required supporting documents.
Add a payment instrument for each of the sub-entity's holding currencies. This step triggers the verification checks.
Checkout.com conducts asynchronous verification checks on the sub-entity.
- You can track the status of your sub-entities through the onboarding process in the Dashboard or via API responses.
- We also send webhooks about the outcome of the verification checks and any status changes.
Note
The verification timelines depend on the region in which your platform operates and the sub-entity information you submit. For more details, see the Verification timelines section.
Check the outcome of the verification checks.
If verification is successful, the sub-entity's capabilities are enabled.
If verification fails, we may request additional information to conduct the checks again.
For platforms operating in the United States, Checkout.com offers instant onboarding. This enables sub-entities to be verified with minimal upfront information and receive an immediate onboarding decision.
If a sub-entity cannot be automatically verified, we may request additional information and attempt verification again. After information required from sub-entities is submitted, we will retry the verification process.
For platforms operating outside the United States, sub-entity verification may take longer and can delay the onboarding outcome. If you have any concerns, contact your account manager or request support.