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Request processing channels via Dashboard

Request processing channels via Dashboard

Jul 8, 2025

Processing channels offer a convenient way for you to route payments by merchant category code, helping you optimize your acceptance rates and pricing. 

If you want to set up new processing channels, you can now use our new Dashboard self-service form. It collects all the necessary information for us to action your request quickly.

This new feature adds to our existing range of Dashboard self-serve options:

Self-service bank account changes

Note: This is only available to users registered as authorized or delegated signatories with the permission to view settlement bank account details. To add new signatories, contact your Account Manager or our Support team for assistance.

To update the bank details we use to pay out your funds, follow this article.

Self-service billing descriptors

Helps customers identify their payments to your business with a brief description that appears on their statement. This helps them recognize transactions and reduces the likelihood of chargebacks and disputes.

Note: To use this feature, you’ll need to have the View and manage billing descriptors permission for your Dashboard user account.

To update billing descriptors, follow our documentation

Self-service new website URLs

Website URLs are the websites on which you are accepting payments with Checkout.com.

To use this feature, you’ll need to have the Administrator or Account Owner roles for your Dashboard user account.

To add new website URLs via the Dashboard, follow our documentation.

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