API logs
Beta

Last updated: November 5, 2025

You can explore your API request and response data from the past 14 days in the Dashboard.

You can use API logs to troubleshoot your integration. For example, to:

Search logs by payment ID.
Filter for error codes.
Investigate key fields.

Note

API logs are only available in your sandbox environment for the Payments API.

To view API logs in the Dashboard, you must have one of the following user roles:

Admin
A custom role with the View API logs for all entities permission

To view API logs, follow these steps:

Sign in to the sandbox Dashboard.
Select the Developers icon in the top navigation bar and open the API Logs tab.
Select the log you want to view.

The log opens in the side panel, which contains key log data. For example, the request ID, host, path, request elapsed time, request body, and response body.

You can search and filter your logs by:

Payment ID – To identify a specific log associated with a specific payment ID (pay_id)
Date – To find logs within a specific date range
Status code – To find logs that returned a specific HTTP status code

Note

View API logs