Settlements
Settlement amounts are calculated using the amounts processed during the settlement cycle. At the end of a settlement cycle, Checkout.com updates the Dashboard with a list of payments made to your account. To view your settlements from the landing page, select Settlements in the page menu.
The Settlements page lists your settlements from most recent to oldest. For each settlement, you can see:
- Amount
- Status — this will be
REJECTED
,PENDING
, orCOMPLETED
. - Settlement ID — this is the reference to the specific settlement, as it will appear on your bank statement. This is also known as the billing descriptor.
- Settlement date — if the payment has not been settled yet, we indicate the expected date.
- Payout ID — you can use this unique ID as an additional identifier. However, this is given by, and only applies to, Checkout.com. This value is visible as part of the URL when you select a specific settlement, and has the prefix
pay_
.
This video shows where to find your settlements and how to reconcile them.
Use the search bar to find a specific settlement. Enter the currency or settlement ID into the bar, and press return or enter.
To open the Settlement details page, select a specific settlement from the main list.
On the Settlement details page, you’ll see such details as:
- what stages the settlement has been through
- the bank account details
- the settlement date
- the account balance date
At the end of the Settlement details page, you’ll see Transactions breakdown. From here, you can download a financial actions by payout ID report. This report gives a breakdown of transactions for the particular settlement.
Checkout.com provides a granular level of detail in its reports. If the report is too big, we will break it down into several reports, so it’s easier to understand.