Fraudulent actors are a risk for merchants of all sizes and industries, and fraudsters often target multiple businesses. Checkout.com is turning the tables, using anonymized data from our network to help you find and decline bad transactions.
Using Fraud Detection Pro, you can now set up rules to block transactions where a customer’s email, card number, or device is associated with a high number of disputes or fraud reports from other Checkout.com merchants over a 90-day, 180-day, or one-year period.
To access network count settings, navigate to the Velocities section within the Dashboard. You’ll see the new Network count rules in the menu, and from there, you can set up rules based on your preferences.
For example, setting a velocity element of 2 in the flow below will block any card number associated with two disputes over 90 days across the Checkout.com network:
As with all Fraud Detection rule changes, we recommend testing the network count rules you implement before updating your risk strategy.
You can use shadow testing to run these rules simultaneously with your existing strategy without taking action based on the results, or backtesting (pro only) to simulate how new rules perform against your current live strategy using data from your historical transactions.
Want to know more about this feature and our Fraud Detection Pro product? Please get in touch with your Checkout.com representative, and they’ll be happy to help.
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