Each month, Checkout.com may adjust your invoices for complex Visa or Mastercard scheme fees that we are unable to charge at the transaction level in real-time.
We use the Interchange ++ pricing model, where we itemize card scheme and interchange costs and display these separately from our fees on your invoices and reports.
Interchange ++ is more transparent and can result in lower total fees. However, it does mean that we can only charge certain fees monthly or quarterly, instead of at the transaction level in real-time, due to their complex nature.
From your November invoice onwards, you’ll see scheme fee adjustments listed as line items under the Other fees and adjustments section of your invoice:
You’ll also see a breakdown of these adjustments in your financial actions reports, with new rows that represent a balance movement corresponding with each adjustment.
We’ll show this data at the fee level, rather than the transaction level, for your processing over the previous month or quarter (depending on the fee type).
Additionally, we’ll process these adjustments at the individual entity level instead of making all adjustments to a single entity, so you can understand how these costs affect each of your entities.
Can Checkout.com provide a transaction-level breakdown of adjustments?
Unfortunately, we are unable to provide this information. Due to the large number of transactions and the complexity of Visa and Mastercard fees, this would involve substantial effort.
What exchange rate does Checkout.com use for adjustments?
We use the end-of-month rate. For example, any adjustments made in November will use the end-of-month rate for October.
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