The Dashboard is your single source for monitoring and analyzing all your Checkout.com payments. Key performance indicators, payment history, details and analytics, are all in one place, so you can understand your payments performance and how to improve it.
In Q1, your Dashboard got even smarter, with new features designed to speed up your business administration.
Previously, if you wanted to analyze disputes you had won or lost to see which evidence was more likely to result in a win, you had to email our Dispute Resolution team.
At Checkout.com we want to build all our products with self-service in mind, so now, you can retrieve the evidence files you submitted directly through the Dashboard or an API request.
Your teams can now receive alerts when a dispute is won, lost, has expired, or where evidence expires.
Users can set up alerts by navigating to user settings > notifications and choosing between email or in-Dashboard messages for the following statuses:
If you choose to use email notifications, you’ll receive all status updates you’ve signed up for the following day at 16:00 UTC.
Read our guide for more information about disputes.
Tom is the Merchant Communications leader for Checkout.com, responsible for keeping merchants aware of product changes, scheme updates, and regulations. With 12 years of payments industry experience, Tom also writes blogs on general industry topics across all the solutions we offer.
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