Transparency is a recurring Checkout.com value that is reflected in our pricing promise, our security protocol and our legal agreements.
Where our services involve the conversion of one currency to another, we apply an industry standard base rate with a standard FX fee markup based on one of three currency groups as set out below. The FX fee is charged for the FX risk arising from the processing and settlement in various currencies. Where we process refunds or chargebacks involving the conversion of one currency to another, the FX fee is charged and any FX fee charged on the original transaction is not returned. If you have entered an agreement prior to 4th September 2023 please refer to your contract for FX pricing details.
Currencies are grouped into three groups (majors, minors, and exotics) based on associated FX risk. Each group of currencies has an FX fee associated with it. The FX fee applied for a currency pair is determined by the higher rate fee grouping between the two currencies being converted. If both currencies fall under the same group then the FX fee for that group is applied. For example, USD to HUF would have the minors FX fee applied. USD to EUR would have the majors FX fee applied.
Please refer to your pricing schedule for the FX fees applied.
Tip: Use Ctrl+F to search for a specific currency.
*With the exception of currencies currently unavailable for processing: BYN, GHS, GMD, KPW, LBP, RUB, SDG, SYP, ZWL
Checkout.com reserves the right to make changes to the currencies in the major, minors, and exotics groupings with a two-month notice.
Please refer to your pricing schedule for FX pricing on alternative payment methods processing.