Card schemes monitor your reported fraud activity month by month and compare it against your sales. If your fraud activity exceeds the schemes’ thresholds, they may place you in their monitoring programs.
This can lead to heavy monthly fines, and a requirement for you to reduce your fraud activity by the schemes’ timescales. If your fraud activity stays high for a long time, they can even stop processing your payments.
To proactively track your fraud monitoring status, you can now use our Dashboard fraud performance view. Note that this view is only shown at the entity level.
It gives you a clear view of whether you’re compliant, at risk, or already in the program, for all your entities that process with us.
Note: If you are a gateway-only merchant your acquirer will handle your fraud monitoring – this view will not be visible.
If you have questions on your scheme monitoring program status, your Account Manager or Support team are here to help.