Sainsbury’s appoints as payments innovation partner to modernise its digital payments infrastructure

  •’s appointment comes as Sainsbury’s seeks to evolve its omnichannel payment strategy
  • Sainsbury’s launches in-app payment options to SmartShop through integration, offering a quicker and easier shopping experience
  • wins ‘Ones to Watch’ prize at Sainsbury’s Tech Supplier Awards

LONDON, UK — 14 November 2022, the cloud-based payments service provider, today announces that it has been appointed by iconic British retailer, Sainsbury’s, to simplify and modernise payment infrastructure across its business.

The new till-free technology is the first stage in a long-term innovation partnership, aimed at creating more digital payment solutions for Sainsbury’s and improving its customer offering. The new SmartShop functionality, will allow customers to pay for their shopping without having to visit a till. Instead, they will pay on-the-go via Sainsbury’s SmartShop app on their smartphones, saving them time and creating a more flexible shopping experience.  

Underpinning the new functionality will be’s payments platform, enabling transactions through digital wallets such as Apple Pay and Google Pay. This is live across Sainsbury’s ‘scan-and-go’ SmartShop stores and will be rolled out to Argos and Habitat stores in the coming months.

Helen Hunter, Chief Technology Officer, Customer and Data, Sainsbury’s, said: “Our priority is providing our customers with a smooth and frictionless shopping experience. We’re excited to roll out this new capability, made possible by’s technology, as we redefine an omnichannel checkout experience for customers with SmartShop.  

“Our strategic partnership with is an important part of our plan to simplify and modernise our payments infrastructure across Sainsbury’s. We’re delighted to award our supplier award for ‘One to Watch’ as a testament to their ability to go above and beyond. We look forward to evolving our omnichannel strategy, underpinned by’s platform.”

ProcessOut, a product, will also act as Sainsbury’s payment orchestration platform, directing all processing across the business. Once fully implemented, this will allow Sainsbury’s to streamline its legacy systems, meaning it can see online orders in real-time, permitting better data-driven decisions and insights, and more tailored offers and experiences for its customers.

Additionally, Sainsbury’s has awarded the Sainsbury’s Tech ‘Ones to Watch’ a highly commended prize at this year’s Sainsbury’s TECH Supplier Awards. The award signifies the strength of the partnership which will see the two companies will run a hackathon in Q1 next year, gathering engineers from both sides to share payment expertise and tackle additional challenges for Sainsbury’s.

Commenting on the partnership, Leela Srinivasan, Chief Marketing Officer at, said: “Winning the business of an iconic British retailer such as Sainsbury’s is a testament to the role we play in enabling businesses to thrive in the digital economy. Our technology enables us to keep innovating with merchants to deliver new seamless checkout experiences for consumers and push the boundaries of omnichannel. It’s also humbling to be recognised by our merchant with such an award based on our service. We look forward to a successful partnership with Sainsbury’s.”


Press contacts: [email protected]

Sainsbury’s: [email protected]

About Sainsbury’s

Offering delicious great quality food at competitive prices has been at the heart of what we do since John James and Mary Ann Sainsbury opened our first store in 1869. Today, inspiring and delighting our customers with tasty food remains our priority and our purpose is clear - driven by our passion for food, together we serve and help every customer.

Our focus on great value food and convenient shopping, whether in-store or online is supported by our brands – Argos, Tu Clothing, Habitat, Sainsbury’s Bank and Nectar. Sainsbury’s has almost 600 supermarkets and over 800 convenience stores. Argos is a leading digital retailer and is the third most visited retail website in the UK, with over 90 per cent of its sales starting online. Argos is conveniently available for customers to collect from hundreds of Sainsbury’s stores. Digital and technology enables us to adapt as customers shop differently and our profitable, fast-growing online channels offer customers quick and convenient delivery and collection capability.

Our colleagues are integral to our success, now and in the future.

About is a global payments solution provider that helps businesses and their communities thrive in the digital economy. Purpose-built with performance, scalability and speed in mind, our modular payments platform is ideal for enterprise businesses looking to seamlessly integrate better payment solutions. With a global team spread across 19 offices worldwide, we offer innovative solutions that flex to your needs, valuable insights that help you get smart about your payments’ performance, and expertise you can count on as you navigate the complexities of an ever-shifting world. Find out more at