JustGiving partners with Checkout.com to launch new ‘Giving Checkout’ initiative after boosting card acceptance rate by 3%

  • JustGiving taps Checkout.com card processing to launch new charity proposition ‘Giving Checkout’
  • Card acceptance rates jump 3% with Checkout.com’s platform, unlocking millions in donations for charities and causes using JustGiving’s platform
  • Checkout.com research suggests just 18% of charities receive advisory and strategic support from their payment partners

19 MAY 2021, LONDON – Checkout.com, the leading global cloud-based payments provider, has partnered with the world’s leading fundraising platform, JustGiving, to launch a new online donation tool, ‘Giving Checkout’ for the UK charities sector.

Leading online giving platform, JustGiving, has launched a new donations tool ‘Giving Checkout’ to offer charities a new, easy way to accept donations made directly through their websites. Charities in the UK can embed links on their websites and owned channels, to receive donations from donors. Through integration with Checkout.com, this solution offers free donation processing, which means 100% of the donation will be passed through to the cause, 100% of the time. Donors will have the ability to make a voluntary contribution, enabling continued investment in the JustGiving platform which powers thousands of social good causes globally each year. ‘Giving Checkout’ offers a scalable solution for charities, replacing off-the-shelf solutions from legacy providers, which have hindered charitable donations with a lack of suitable payment methods and performance issues.

JustGiving has been working with Checkout.com since late 2019 after a legacy provider had faced performance issues under the world record breaking Captain Sir Tom Moore fundraiser for NHS Charities Together. Since then, Checkout.com’s cloud-based payments platform and global acquiring footprint has processed card transactions for JustGiving’s international operations. Checkout.com’s modern technology stack easily manages viral fundraising campaigns delivery improved approval rates and performance for high transaction volumes.

Olivier Shaw-Latimer Director, Global Fintech at Blackbaud said: “The British public has continued to give generously throughout the Covid-19 pandemic, but charities of all sizes are under considerable pressure. JustGiving is delighted to be launching our new ‘Giving Checkout’. No processing fees will be paid by charities when people give to good causes through this channel, meaning more money going to the front line, where it’s needed more than ever. Our integration to Checkout.com has been a key component of making this proposition a reality”

“We’ve had a very positive and constructive relationship, gradually shifting more and more processing volume over to Checkout.com in the past 18 months. Their technology has proven itself to deal with viral fundraising campaigns and demonstrated an ability to constantly drive better performance for JustGiving. It’s been a great success for us.”

Matthieu Barral, Senior Vice President of Checkout.com said: “Our payments platform has enabled the businesses we serve to adapt to the digital-first environment of lockdown, and we have sought to leverage our technology to help community groups respond in the same way. The performance JustGiving has been able to unlock with our technology, is testament to the best in class acceptance rates our merchants receive. We’re proud to support the team with the launch of “Giving Checkout’.”

The Third Sector has been disproportionately impacted by the global pandemic. Research from Nottingham Trent University, National Council for Voluntary Organisations (NCVO) and Sheffield Hallam University found that over 40% of the charity sector had been left in a worsening financial situation as a result of the pandemic[1]. Checkout.com’s own Black Boxes and Paradoxes reportfound in a survey of Charitable organisations that just 18% received advisory and strategic support from their payment partners. Just 14% of charities have access to payment and transaction data via a user interface, less than half that of other industries.


Checkout.com press contact: Lewis Jones, Communications Manager, +44 799 0068 671, [email protected]

JustGiving press contact:

About JustGiving:

JustGiving (a Blackbaud Company) is the world's online giving platform, enabling 24 million people to raise £4.2 billion for over 26,000 charities since launching in 2000. As a tech-for-good company, JustGiving develops world-class technology and innovative tools to fulfil its mission to connect people with the causes they care about. By making giving more simple, social and rewarding, JustGiving helps all causes, charities and people in need to reach more people and raise more money. JustGiving was acquired by Blackbaud in 2017. Blackbaud (Nasdaq: BLKB) is the world’s leading cloud software company powering social good.

About Checkout.com

Checkout.com empowers businesses to adapt, innovate, and thrive with the payments services they deserve. The company’s technology makes payments seamless. Flexible solutions, granular data, and instant insights help global enterprises launch new products in new markets and create outstanding customer experiences. They provide the fastest, most reliable payments in more than 150 currencies, with in-country acquiring, world-class fraud filters and reporting, through one API. And they can accept all major international credit and debit cards, as well as popular alternative and local payment methods. Checkout.com launched in 2012 and now has a team of 1100 people across 18 offices worldwide, offering local expertise where it’s needed. Find out more at www.checkout.com

[1] https://www.salfordcvs.co.uk/respond-recover-reset-voluntary-sector-and-covid-19