Report
The Hidden $20.3 Billion: The cost of disconnected payments
This report provides an end to-end analysis of the payments value chain for merchants and identifies where optimization gaps remain. It looks at data gathered from over 5,000 consumers and 1,500 merchants in the US, UK, France and Germany.

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In this report you will learn:
The cost of false declines to merchants and the digital economy
How do consumers value their checkout experience and why might merchants be on the backfoot
What customers are willing to pay for better payments and how fast-growing brands approach payments.
How do we re-evaluate risk, and improve payments
Table of Contents
7 chapters
21 Pages
72 Min read
01.
Acknowledgment
02.
Executive summary
03.
Valuing payments
04.
Economic hit
05.
Inside story
06.
The heart and the head
0.7
Concluding thoughts