agenda

1:00 PM - 8:00 PM
1:00 PM - 8:00 PM
CHECK IN WITH CHECKOUT.COM
CHECK IN WITH CHECKOUT.COM
Registration

Pick up your badge and get ready for an unforgettable experience.

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1:00 PM - 5:30 PM
1:00 PM - 5:30 PM
DISCOVER VENICE – OPTIONAL ACTIVITES
DISCOVER VENICE – OPTIONAL ACTIVITES
Activities

Gondola and cicchetti tour

Step aboard a famous Venetian gondola to journey through the city’s historic canals with a local guide before enjoying a refreshing aperitif and classic cicchetti. All in a relaxed setting, perfect for sparking fresh connections. Limited capacity – sign up in the registration portal.

Doge Palace guided tour

Join a guided tour of the Doge’s Palace – the heart of Venetian history, politics, and art. This exclusive experience blends cultural discovery with the chance to connect with fellow attendees in one of the city’s most iconic landmarks. Limited capacity – sign up in the registration portal.

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6:00 PM - 9:00 PM
6:00 PM - 9:00 PM
WELCOME RECEPTION
WELCOME RECEPTION
Networking

Join us at the rooftop bar of the Hilton Molino Stucky for canapés, cocktails, and connections. Kick off Thrive in style with stunning views as the sun goes down over the Grand Canal. 

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7:00 AM – 8:00 AM
7:00 AM – 8:00 AM
Morning energizers
Morning energizers
Activities

Pick up the pace in our morning run around the canals or join us in the hotel’s gardens for a sunrise stretch to awaken your mind and body. Limited capacity – sign up in the registration portal.

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8:00 AM - 9.30 AM
8:00 AM - 9.30 AM
Payments Studio and Meeting Hub open
Payments Studio and Meeting Hub open
Networking

Explore new innovations, meet our teams, and connect 1:1 over coffee.

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9:30 AM - 10:00 AM
9:30 AM - 10:00 AM
The pursuit of performance
The pursuit of performance
Keynote

The world of payments is shifting faster than ever. AI, stablecoins, agentic commerce, rising compliance. In such uncertainty, uptime and speed are table stakes – performance demands you adapt quickly and confidently when the unexpected hits. Join Guillaume Pousaz to hear how Checkout.com keeps you performing in the long-term.

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10:00 AM - 10:45 AM
10:00 AM - 10:45 AM
Building for the demands of tomorrow
Building for the demands of tomorrow
Keynote

Look under the hood of our latest innovations and learn about everything we’re building to help you chase every basis point.

Meron Colbeci and Mariano Albera unveil our latest advancements to take your payment performance to an even higher level: initiatives to support your geo-expansion goals, exciting developments in the fight against fraud, our take on agentic commerce, and a whole lot more. A session you won’t want to miss.

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10:45 AM - 11:30 AM
10:45 AM - 11:30 AM
Coffee break
Coffee break
Networking
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11:30 AM - 12:15 PM
11:30 AM - 12:15 PM
The performance formula: How to balance acceptance, fraud, and cost
The performance formula: How to balance acceptance, fraud, and cost
Panel Discussion

In payments, performance is often reduced to a single metric: acceptance rate. But it’s more complex than that. Every transaction needs to walk the line between lifting revenue, fighting fraud, and cutting costs.

This panel brings together experts from across the industry to unpack the trade-offs, share real-world tactics, and reveal how leading businesses are fine-tuning their payments setup in pursuit of performance.

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12:15 PM - 13:00 PM
12:15 PM - 13:00 PM
The backbone of performance: Building resilient infrastructure
The backbone of performance: Building resilient infrastructure
Panel Discussion

What does it take to keep your payments performing – not just during the busiest times of year, but every single day?

Join our expert panel as we explore the foundations of future-proof payment infrastructure. We’ll share how leading businesses are approaching resilience as a long-term strategy – combining intelligent tools, scalable architecture, and performance insights to stay one step ahead.

Whether you're scaling into new markets, facing regulatory shifts, or simply looking to boost your baseline performance, this discussion will arm you with practical tactics to keep your payments flowing.

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1:00 PM - 2:30 PM
1:00 PM - 2:30 PM
NETWORKING LUNCH
NETWORKING LUNCH
Networking

Take a well-earned pause with a networking lunch. Enjoy good food and relaxed conversation with peers from your industry – swapping ideas, sharing challenges, and uncovering fresh ways to drive performance.

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2:30 PM - 3:00 PM
2:30 PM - 3:00 PM
BREAKOUT SESSIONS - 1st Session
BREAKOUT SESSIONS - 1st Session
Breakout Sessions
  1. Reduce friction to boost conversion In this interactive session, we’ll explore the role of stored payment details in reducing drop-off and improving conversion. We’ll share insights on how Flow Remember Me works, then open the floor for discussion. How do you balance convenience with security? What impact have you seen in your own checkout flows? Let’s break it down together.
  2. The KPIs of a high-performance payments team What does it take to build a high-performance payments team? In this session, our expert panelists from PlayStation will share how their payments function evolved from strategic thinking to operational execution, and the KPIs that keep them sharp. You’ll hear what’s worked, what hasn’t, and have a chance to ask all of your burning questions.
  3. Talk to the bank: How issuer outreach drives payment performance Issuer behaviour is one of the most overlooked drivers of payment performance. This panel explores how merchants can work with payment providers to engage directly with issuing banks – sharing data, surfacing trends, and resolving pain points in real-time. Expect practical insight into how issuer outreach strategies can deliver meaningful gains in performance.

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3:15 PM - 3:45 PM
3:15 PM - 3:45 PM
BREAKOUT SESSIONS - 2nd session
BREAKOUT SESSIONS - 2nd session
Breakout Sessions
  1. Issuing meets acquiring: Better together on a single platform In this panel, we’ll explore how bringing issuing and acquiring together on one platform simplifies payment operations, sharpens control, and helps you drive better outcomes at every touchpoint. Hear from travel leaders already putting this unified approach to work – and discover what it could unlock for your business next.
  2. Crossing borders: Solving for global payments Global growth demands local know-how. In this session, our panel of payment experts from around the world will discuss the regional nuances that shape success. And why solving global cross-border payment challenges starts by thinking local. Join us for a discussion on what it takes to expand with confidence, wherever your customers are.
  3. Stablecoins in the real-world: Hype or here to stay? Recent regulation developments have brought stablecoins into sharp focus as the future of digital payments. But can they deliver on that promise, or are they just adding noise? Join our panelists for a discussion on how stablecoins are being used today and where they can add value in the future. You’ll also have your own chance to get involved and join the debate.

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3:45 PM - 4:30 PM
3:45 PM - 4:30 PM
Aperitivo in the Payments Studio
Aperitivo in the Payments Studio
Networking

Revisit the Payments Studio or continue key 1:1s with drinks, snacks and great coffee.

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4:30 PM - 5:00 PM
4:30 PM - 5:00 PM
Agentic commerce: The future is now
Agentic commerce: The future is now
Panel Discussion

Agentic commerce is no longer a future concept. AI agents are already shopping on behalf of consumers via platforms such as ChatGPT and Perplexity.

Join to hear our panel of experts from across the payments ecosystem discuss how different players are working together to make agentic commerce happen. All in a way that builds trust for consumers while putting the needs and performance of merchants front and centre.

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5:00 PM - 5:30 PM
5:00 PM - 5:30 PM
Humans vs agents: The ultimate showdown
Humans vs agents: The ultimate showdown
Panel Discussion

Now AI is increasingly being used to optimize the payment flow, what is the role of humans? 

Join our panelists for a lively debate including insights on what they are seeing now, and their predictions for the future. And get ready for some audience participation!

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6:30 PM - 10:00 PM
6:30 PM - 10:00 PM
Evening celebration: The Glass Cathedral
Evening celebration: The Glass Cathedral
Networking

In the heart of Murano, the Glass Cathedral sets the stage for an unforgettable evening of entertainment, connection, and festivity in a setting like no other. Dress code: smart casual. Meet in the hotel lobby at 6:30pm for transfers.

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7:00 AM – 8:00 Am
7:00 AM – 8:00 Am
Morning energizers
Morning energizers
Activities

Pick up the pace in our morning run around the canals or join us in the hotel’s gardens for a sunrise stretch to awaken your mind and body. Limited capacity – sign up in the registration portal.

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8:00 AM - 10:00 AM
8:00 AM - 10:00 AM
Payments Studio and Meeting Hub reopen
Payments Studio and Meeting Hub reopen
Networking
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10:00 AM - 10:15 AM
10:00 AM - 10:15 AM
Power Up
Power Up
Keynote

Time to power up! Kick off the final day with us, featuring unmissable highlights.

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10:15 AM - 10:45 AM
10:15 AM - 10:45 AM
The leaders shaping the future of payments
The leaders shaping the future of payments
Panel Discussion

Kickstart day three by joining us for a candid conversation between the leaders shaping the future of the payments industry.

Fuel your morning with illuminating insights, fresh perspectives, and connections with a community pushing payments forward.

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10:45 AM - 11:15 AM
10:45 AM - 11:15 AM
What do today’s shoppers expect?
What do today’s shoppers expect?
Panel Discussion

The digital economy doesn’t stand still – and neither do your customers.

Join us for an exclusive first look at Checkout.com’s latest consumer research, revealing what’s shaping shopping behaviours ahead of peak season. From payment preferences to platform habits, discover how Gen Z and younger generations are rewriting the rules of ecommerce.

Our expert panel will unpack the trends and offer insights to help you stay ahead and sell smarter.

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11:15 AM - 12:00 PM
11:15 AM - 12:00 PM
Coffee Break
Coffee Break
Networking
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12:00 PM - 12:30 PM
12:00 PM - 12:30 PM
CPO fireside: AI special
CPO fireside: AI special
Fireside Chat

We’re closing the day with a rare conversation with one of the most influential product leaders in tech. With a career spanning companies including OpenAI, Twitter, Instagram and Meta, they have shaped how billions of people connect, share, and build. Now steering the future of AI, this is the moment to sit back, lean in, and get inspired.

Expect revealing insights, behind-the-scenes stories from the frontlines of innovation, and a vision for how AI is reshaping everything we know.

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12:30 PM - 12:50 PM
12:30 PM - 12:50 PM
Closing reflections and AMA
Closing reflections and AMA
Fireside Chat

As Thrive Venice draws to a close, join Guillaume Pousaz for a fireside conversation that brings it all together. Reflecting on three days of collaboration, innovation, and performance, it’s also your chance to ask your own questions.

More than just looking back, we’ll keep it moving forward. Because in the pursuit of performance, there’s no finish line.

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1:00 PM - 2:30 PM
1:00 PM - 2:30 PM
Lunch and last connections
Lunch and last connections
Networking

Final product tours, meetups, and wrap-up conversations.

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