The new state of retail: How digital payments are driving business model innovation.

European ecommerce had a buoyant year in 2020. Not only did digital retailers find themselves in good financial health, but they gained exposure to whole new markets and consumers. But with bricks and mortar opening their doors again, and with research showing that 30% of consumers want to try new payment methods, ecommerce retailers are facing new challenges. 97% of ecommerce CEOs believe the industry needs to innovate its business models if it is to stay relevant, profitable and resilient in the next 18 months. 

In this Build Beyond session, we’ll take a look at the retail trends that have emerged over the past year, the impact they’re having on the future of ecommerce and how payments are driving business model innovation. We’ll assess what steps businesses need to take to stay competitive and why  payments performance insights are crucial to increasing bottom line potential.