The future of online retail – adapting to a new normal
- When: Wednesday 24th March, 4:00 PM GMT
With a return to the high street in sight, we look back at how COVID-19 impacted retail last year.
2020 saw closures, survivals and success stories as retailers tried to grapple with unforeseen challenges. Changing customer expectations and rapid innovation in disruptive tech make meeting new demands a constant challenge for retailers.
In this session, we’ll discuss how online retailers have adapted to consumer behaviors to meet the new demands. Plus, we’ll look ahead to learn how they plan to refine their business models and product offerings to stay on top of emerging trends.
Hear from experts on their experience and learnings from 2020 and how they are building more resilient businesses
Gain insights into anticipated trends in online retail following the accelerated shift to digital commerce
Discover how you can fine-tune your strategy to future proof your business and exceed evolving customer expectations