# Manage periodic reviews

To help maintain a secure and uninterrupted service for your platform, Checkout.com conducts periodic reviews on your sub-entities to ensure the information we hold about them is accurate and complies with regulatory requirements.

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## How it works

When a sub-entity is due for a periodic review, Checkout.com updates the [sub-entity status](https://www.checkout.com/docs/platforms/for-saas/manage-sub-entities/sub-entity-status.md) in the Dashboard to _Action required_ and sends a [Status changed](https://www.checkout.com/docs/developer-resources/event-notifications/event-types/status_changed.md) webhook. You must review the following sub-entity business details and update them if necessary:

- The sub-entity's legal and contact details.
- The sub-entity's key stakeholder details. For example, the authorized signatory and ultimate beneficial owners (UBOs).

> **Information**
>
> API responses will display the sub-entity's status as `requirements_due`.

Once you've completed the review on behalf of the sub-entity, you must declare that the information you provided is accurate. This triggers an internal review of the details you submitted and updates the sub-entity's status to _Pending_.

> **Information**
>
> The sub-entity's processing capabilities are not affected while the internal review is in progress.

You have 90 days to complete the periodic review from the date we update the sub-entity's status.

You must complete the sub-entity's periodic review by the due date to ensure regulatory compliance. If you do not, we may restrict the sub-entity's processing capabilities or suspend services.

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## Complete a periodic review

> **Information**
>
> To view and complete a periodic review for the sub-entity, you must have a role on the sub-entity account with the `Onboard and edit sub-entity details` [user permission](https://www.checkout.com/docs/business-operations/use-the-dashboard/manage-users/user-permissions.md).

To complete the sub-entity's periodic review:

1. Sign in to the [Dashboard](https://identity.checkout.com/).
2. Go to _Sub-entities_.<br>
3. Select the sub-entity that has the _Action required_ status.
4. On the _Sub-entity details_ page, select _Account actions required_ > _Business information_ > _Review_.<br>
5. Review the existing business details displayed in _Information to review_.
6. If there are any outdated details, select _Edit_ in the relevant section and update the information.

Once you've reviewed and updated all of the required details, return to the _Business information_ page to submit your declaration:

1. In the _Declaration_ section, select _Confirm_ to confirm that the information is accurate.
2. When the _Action resolved_ pop-up appears, select _OK_.

We perform an internal review of the business details you submit. If we require additional information, we change the sub-entity status back to _Action required_ and send a Status changed webhook.