# Manage periodic reviews

To help maintain a secure and uninterrupted service for your business, Checkout.com conducts periodic reviews to ensure the information we hold about you is accurate and complies with regulatory requirements.

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## How it works

When your business is due for a periodic review, Checkout.com sends an email to Dashboard users with the Account Owner and Admin [pre-defined roles](https://www.checkout.com/docs/business-operations/use-the-dashboard/manage-users/user-permissions.md#Pre-defined_roles). The email contains a link to the Dashboard where you can review the following business details and update them if necessary:

- Your business's legal and contact details.
- Your business's key stakeholder details. For example, the authorized signatory and ultimate beneficial owners (UBOs).

Once you've completed the review, you must declare that the information you provided is accurate. This triggers an internal review of the details you submitted.

> **Information**
>
> Your processing capabilities are not affected while the internal review is in progress.

You have 90 days to complete your periodic review from the date we send the first email notification. During this time, we may send reminder emails if you have not completed your periodic review.

You must complete your periodic review by the due date to ensure regulatory compliance. If you do not, we may restrict your processing capabilities or suspend services.

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## Complete a periodic review

> **Information**
>
> To view and complete a periodic review for your business, you must be an authorized signatory.

To complete a periodic review, open the link in the email Checkout.com sent you to access the _Account actions required_ page in the Dashboard:

1. Select _Business information_ > _Review_.
2. Review the existing business details displayed in _Information to review_.
3. If there are any outdated details, select _Edit_ in the relevant section and update the information.

Once you've reviewed and updated all of the required details, return to the _Business information_ page to submit your declaration:

1. In the _Declaration_ section, select _Confirm_ to confirm that the information is accurate.
2. When the _Action resolved_ pop-up appears, select _OK_.

We perform an internal review of the business details you submit and send you an email with the outcome.
If you have outstanding actions for your business's periodic review, you can also access the _Account actions required_ page directly from the Dashboard:

1. Sign in to the [Dashboard](https://dashboard.checkout.com).
2. In the business entity selector, select the entity you want to complete the periodic review for.
3. Open the _Business overview_ page.
4. Select _Account actions required_ > _Business information_ > _Review_.