A staff-driven look into the latest in payments technology and company news.
Understanding the Modern Consumer Experience
We know how important it is for merchants to offer fast and secure payments as part of the wider customer experience. If you’re looking to improve customer satisfaction, here’s why embracing technology that enables a frictionless experience is essential for your retail business.
Checkout.com Partners with Sales Commerce Cloud
Store owners using Salesforce Commerce Cloud, previously known as Demandware, can now process payments through the Checkout.com platform. Simply download the plugin, or cartridge, and you can start processing payments in as little as 10 minutes.
2018 UK Consumer spending Habits: Putting Customers First
Following our recent study onUK consumer spending habits, we’ve compiled a quick tip sheet on how you can optimize your online store and improve customer experiences based on some key findings.
Checkout.com becomes first payment solutions provider to accept payments via Mada
We're excited to announce that Checkout.com has become the first PSP to accept payments via Mada, Saudi Arabia’s domestic payment network. This move signifies another key milestone in Checkout.com’s service to businesses in the Middle East as e-commerce continues to flourish.
Australia, We’re Open for Business
Checkout.com goes ‘down under’ with services now available to merchants interested in expanding their business to the Australian market. Checkout.com recently established local acceptance partnerships in the territory which will allow our customers to operate and accept payments in and from Australia.
2018 UK Consumer Spending Habits: Convenience and Confidence
Ask today’s shoppers what they want most from their shopping experience and ‘convenience’ will likely come out on top. Here at Checkout.com, ensuring smooth and convenient buyer journeys is our number one priority. Doing this requires knowing as much as possible about consumers and their shopping habits. To better understand UK consumer spending habits, we recently surveyed 1,500 British shoppers. Here are some key insights from our research.
Checkout.com Brings Google Pay to Merchants
Checkout.com merchants in Europe and the US can now integrate Google Pay into their website and Android application. This means that customers can securely make one-touch payments using any credit or debit card connected to their Google account. Designed to be fast and simple, Google Pay provides a frictionless online experience at checkout – all backed with best-in-class security.
Checkout.com Broadcast Webhooks: 101
As a business, there are fewer frustrating instances than missing out on key information and insights that can help you run daily operations efficiently. With this in mind, we’re excited to release Broadcast, a webhook notification system designed to ensure that you get the information and insights you need to help your business accept payments smoothly.
GDPR and Payments
(In a rush? TL;DR scroll down below for an infographic on essential GDPR facts). Unless you've been taking part in a media blackout recently or simply haven't noticed the deluge of emails in your inbox from companies changing their terms of service and privacy policies, then you'll know that the EU General Data Protection Regulation (GDPR) will take effect on 25 May 2018.
Welcome Remo Giovanni Abbondandolo, VP of Business Development MENA
We are excited to welcome Remo Giovanni Abbondandolo as VP of Business Development for the Middle East and North Africa (MENA).
PSD2: A new dawn
This week, the second Payment Services Directive (PSD2) will overhaul the European payments landscape. The new legislation will essentially force banks to open up their data, allowing third party providers such as fintech companies to access both account and transactional information. This gives third party providers the power to authorize payments as payment initiation services where they haven’t been able to before.
Bringing Apple Pay to the UAE: Touch ID Payments on Apps and Websites
Apple Pay’s one touch payments are now available in the United Arab Emirates. Already offered in Europe for Checkout.com’s customers, Apple Pay in the UAE is a game changer for mobile-centric shoppers in the region; an area that is in the top five globally for purchases made via mobile devices. 10+ leading companies in the UAE are launching Apple Pay with Checkout.com, enabling frictionless payments, and eliminating the need to manually type credit card or shipping information. For example, popular incentives brand, the ENTERTAINER, is bringing Apple Pay to UAE customers to create a seamless buying experience.
So you think you know 3D Secure?
With global online retail spend forecasted to hit an eye-watering $27 trillion in 2020, it’s not surprising that European merchants are expecting to see double digit growth over the next few years. While the growth in online transactions is signalling major improvements in worldwide economic conditions, it’s also highlighting the potential payment risks that merchants face and which mitigation solutions exist to protect all parties involved. One of the most prominent of these being 3D Secure.
Retailers need to master subscription payments to attract millennials
Today, millennials are the largest generational group. In the UK, they count for a quarter of the population. In America, the number reaches approximately 75 million. Now more than ever, creating the most effective marketing strategy to reach them is crucial for the success of any business. However, unlike any other generational group that has come before, millennials seem to defy conventional consumerist behavior, leading to the downfall of numerous long-established brands that have failed to properly market towards them.
Five ways to boost checkout conversion rates
These days, the abundance of e-commerce websites means that merchants need to carefully track the checkout page conversion rates of customers who shop online and optimize that rate so they can increase their profitability. Conversion rate refers to the percentage of customers that take a desired action – in this case, it refers to the percentage of customers who complete the shopping cart process and make a purchase. However, according to research done by Baymard, shopping cart abandonment is common – almost 70%of people abandon their online shopping carts before completing a purchase. Here are 5 checkout page best practices to boost conversion rate.
JCB International and Checkout.com sign merchant acquiring partnership
Today, we’re excited to announce the signing of a license agreement with JCB International Co., Ltd., the only international payment brand originating in Japan, to start acquiring services in 36 European countries and the UAE.
Top 10 must-haves in a payment service provider
Payment Service Providers (PSP) have to be as fast, efficient and user-friendly as possible. Simplicity is key. For shoppers, making a payment should be the easiest part of using a website or app.
How to use billing descriptors to decrease chargebacks
When consumers open their credit card statement at the end of a billing month, many of them scan the descriptions of the charges to ensure everything they are paying for is something they truly bought.